Member Testimonials
Very friendly staff
Facilities, staff and location
Community, perks, facilities
It has a lot to offer and the place is clean and it is convenient to my home
Great staff, diversity, class options, beautiful community environment.
I attended the Pilates Reformer Foundation class with Doretta. It was amazing! She is an excellent instructor and was very thorough in making sure we understood the machine and how to safely use it, as well as the positions and what their purpose/function was. It was truly amazing! I had recently taken an intro class at clubpilates and none of the basics were covered. Doretta really knows her stuff and wants to be sure students are safe.
This YMCA is big, clean, and has everything.
There are many good group fitness classes. I especially like the Reformer Pilates class. Although it needs extra fee, it’s still cheaper than other classes outside YMCA.
Thrive classes in AM.Clean areas.Employees to assist if you need.Choices.
Friendly staff. Clean facility. Cool temperature, especially in this extremely hot weather.
Cleanliness
The front desk ladies are so friendly & eager to help!
Thrive classes
Great locker rooms, clean facility
Caring, responsible staff. Variety of activities for the kids. Convenient drop off and pick up process.
Ride in/out is seamless. My daughter has really enjoyed the counselors and thought it was super cool she got a jump rope "fitted" to her.
The staff were all very welcoming and so interactive with the kids. Our child loved the basketball camp and the different activities they were able to do.
Our children have fun and feel safe & accepted.
Friendly staff, easy check in, very organized. Clear communication. My kiddo is having a wonderful time!
I have really enjoyed being part of this community and taking advantage of all the services offered by this company, including the sports areas, the classes, and the spaces where I can spend time with family and friends.
I liked the yoga class I took and I liked the facility
I love the classes at the Y! I love the quality of the classes, and I especially love the large variety of classes from 9-11 most week days!
I also love that everyone working at the Y is so friendly. Them taking the time to speak to me in a positive way truly brightens my day and makes my life better.
I do have a couple requests, but I recognize that they might not happen, and I will still enjoy the Y even if they don't.
1. It would be very helpful to me if there were some group fitness classes as well as childcare available in the 3-5pm timeframe. My elementary-aged kids are out of school, they love coming to the Y, and it would allow me to come work out in the afternoon. Because that's not an option, currently I use some of my valuable work time while they are at school working out in the mornings. I'm making it work, but 3-5 classes with a childcare option would be the dream! (Specifically, I would love to see Zumba with Candace or Jeeyoon and/or a spin class!)
2. I would love to get to go to Pilates Reformer classes, but an extra $20 per class on top of my membership is not in my budget. It would be really cool if you ended up with room in your budget to allow all members X reformer classes per month with our membership and charged the fees after that. Even if all members only got access to 1-2 classes per month, that would still be really cool!
On a related note, I wanted to commend your team for how you are handling the problems with people no-showing classes they've registered for! I think your new policy is very fair to members, allowing some grace for when life happens, but it has also been very effective in helping there be more room for me in the classes I want to register for. Thank you, and well done!
Thank you so much for all you do at the Y! Being a member has absolutely brightened my life.
The staff has been all-around great. Friendly, informed, gracious. I can't imagine being helped by the staff any better.
I enjoy the cycle classes that you have…
However , a suggestion: It is very difficult to schedule the cycle classes as you have a limited number of bikes available. I heard that you are developing another room to move the other equipment out and expand the room to be wholly a cycle room. And acquire more bikes for the room and class. Please proceed.
In coordination with the above suggestion, then the time can be adjusted to earlier (I.e. 4:30 pm)… 6:30 pm class gets out so late that by time I clean up… it is 8 pm or later… thus a very late dinner. 4:30 pm would be much more convenient for both Monday and Wednesday classes…
Thank you
Friendly and helpful staff, convenient location, clean facility, modern with the latest and finest equipment and amenities. I love that I have access to multiple locations so I can utilize services on my schedule. Thank you for partnering with my medical insurance provider to keep me healthy!
Good selection of classes. Nice facilities and great staff and trainers
Lots of options, clean and super friendly staff
Our daughter is enjoying camp
NW Cary has awesome group fitness, clean facilities, and machines that are in good working shape. They have a good variety of weight machines too. Lots of options!
The Counselors are so caring and kind to my kids.
Great friendly environment.
Quality equipment.
I'm sure you hear this a lot but too many times I have to wait on a machine because someone is sitting there on their phones, or there is a group of 3-4 that take up the machine for a long period of time...talking. i have also experienced 2 guys taking up 2 machines at the same time, alternating between the 2 machines.
The signs you have saying this is a "no phone zone" are useless unless they are enforced.
The Y employees at the desk and on the floor are great and are a big reason why i enjoy going to the Y.