based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good
Keep upgrading the facilities - lockers/bathrooms (shower heads in women's room are harsh on the skin), restrict staff lockers to smaller lockers in family hallroom. There are very few tall ones and they have claimed 2 near the pool and I believe 2 more near the hallway. When coming to the Y with multiple sports bags for activities (spin/swim/pilates mat) they don't fit in smaller lockers and require multiple locks. Or, at least have them all on the hall end, leaving the other ones near the pool near the bench for guests. Schedule open play (drop in) pickleball for members as done at other YMCA's.
Everything! Staff and members very helpful and friendly!
variety of activities, clean facility, friendliness of employees, easy to get to and lots of parking
I love the classes and exercising with other people getting out and socializing. I’m hoping more classes are added and some that haven’t been available. Come back like spinning.
The facility is clean, has adequate parking, and is conveniently located.
Very courteous and nice staff and also the members.
Everyone is friendly, relaxed atmosphere.
Friendly staff, clean environment,
Update the whole facility.
It offers so much
Pool with classes and lessons
Gym
Great exercise classes
So much more for families too!!
Larger pool, more lap swim times
Instructors and aqua fit classes.
More family programming would be nice. Such as Family movie nights and campfires, Parents Night Out, etc.
The pool and the staff is so nice
Very friendly and helpful
The classes available are plentiful and age appropriate.
Friendly staff, clean pool and facility.
The best part of the facility is the pool with so much natural sunlight streaming in.
The staff is very kind. The swim instructors have si much patience
The staff is excellent
Cardio classes with excellent teachers. Clean facility
Expand beyond United Health care for Silver Sneakers coverage.
Reception Staff, director, weight /personal training staff. Haven't taken classes yet.
Location, and availability of multiple work out options.
And price.
great classes and great people
Almost everything...my only issues are with the pools and with the gym area.
1. It is very difficult to schedule swim time in either pool when there aren't classes or free lanes.
When classes end the participants stay in the pool chatting and nobody else can have room.
2. In the exercise area, there is not enough space for exercising given that big piece of architecture in there.
In addition, I believe the leadership has no willingness to do new things.
To be so stubborn and not embrace new equipment is silly and petty.
Many people would love to learn improve etc boxing skills. Yet, those kiddy boxing things are worthless. A couple heavy bags can be hung from that black apparatus with little effort and the problem is solved. Boxing has always been a great exercise, not just strength but balance, cognitively etc. there is a lot of wasted space in the classrooms and in that kid area.
That said, the employees and director are some of the most wonderful people I have ever met!!
Re pave the parking lot and entrance. Looks bad from the street. Need auditorium/gym, larger pool. The grounds need better maintenance
Classes are great. Facilities are clean and overall welcoming environment.
to have more people around to answer question on the floor instead of just walking around loking unfriendly
Love having daily water aerobics and gym available