based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love it! The kid watch helps us stay active with the littles. Sometimes wish there was more open swim times during the summer. Also wish you had a machine for reverse hyper in weight lift room.
Very attentive staff and directors, and lots of new acquaintances. Classes to help me age healthy and active.
Very friendly staff from top person to those cleaning.
The pool and the cleanliness of the locker room
The men’s locker room can be improved, that is, the cleanliness is below par. In my husband’s view, the standard has slipped versus the past. The floors and shower stalls in particular are the issue. The women’s room is the model to emulate. From my perspective and experience, the women’s locker room is very clean and comfortable.
The Adult Active Fit Class is beyond amazing and Our Instructor Colleen Villano makes it so !!! She is beyond amazing !!
The front desk ladies who typically work on Saturday and Sunday morning are not friendly to members. One in particular is rather rude and curt. All of the members talk about it. It's a terrible first impression when you walk in and check in at the desk to have to encounter these two.
Friendly atmosphere and staff. Clean facility
For seniors who do not have United insurance please give us a break of a lower monthly fee.
I have a real problem when the fee is increased and have not been told about it in advance.
Thank you for giving me the opportunity to speak up.
The people are awesome from Entrance to leaving. Best place i’ve ever worked out. Love it.
I like the facility is very welcoming and love the pool
Our YMCA has a warm and friendly atmosphere and is never overcrowded. I come regularly to use the gym, especially the rowing machine, treadmill, and elliptical, and sometimes even the free weights. Everything is in great order and clean. My son also has attended Camp Nonoma summer camp for the past three summers. It's a fantastic program.
Always welcoming.
We have been members almost a year and have loved this facility and their programs . We have an 8 and 5 year girls and they have enjoyed camp tepee and the gymnastics camp. My older daughter learned more swimming skills over the summer at camp tepee and it’s amazing to see her growth. My little one has learned SOOO much at gymnastics!! She has really focused and is growing in skills so much .
Very welcoming in something for every ability
Joann is a kind, thoughtful, sensitive and a total professional with vast knowledge about health and cancer survival. She is geniunely concerned and guides each one of us. I have truly never had such a thorough and clear orientation to workout equipment as Joann provided to us.
Looking forward to finding YMCA classes to join.
Thank you.
Not sure if my prior review was submitted. Wanted to give a shout out to Donna the receptionist. She is amazing. Very kind, greets everyone often by name and enjoys pleasant conversations all with a great sense of humor too. She is a great first face for the YMCA.
the variety of classes and other exercise options. Instructors are great, front desk is always ready to help.
Everyone is so friendly and welcoming! Instructors I’ve had are great, particularly Jennifer, and Melissa!
Great Pool and very nice people
Everyone is very friendly and it’s very clean
Offer classes like Pilates, stretch, etc during evenings not just mid day. Value for a working adult isn’t there cause when I can go to a class, there is no child care open and or nothing for the kid to do. The pool is really the only reliable amenity to use and that isn’t worth the price.
Terrific facilities and programs. Equipment up to date and building in great shape.. Front desk staff always very helpful.
Employee
Variety of classes and friendliness of staff
Clean, pleasant staff and instructors, very diverse members - young, old, black, brown, white - really wonderful feeling of a friendly open community.
Instructors are excellent. Facility is too small, has no elevator. Don't use other assets so I won't comment on them.
Accept Silver Sneakers again.
The pool is great for laps. The people who worked there are very friendly and helpful.
There is also a nice community of people who teach and come for classes. We seem welcoming to new members and I have met many people in the pool and classes and we tend to watch out for each other and keep tabs on each other. This is especially nice for those of us older seniors who live alone
Ample hours, helpful and friendly staff, qualified trainers, fully equipped weight room with tons of cardio equipment, machines and free weights.
Convenience.