based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We signed up for The Y to have childcare for our daughter while we work out at the gym. We've been very happy with your morning childcare staff; however, we don't feel confident leaving our daughter with the evening team. The three times we have left her in the evenings, your staff seemed very apprehensive and nervous around a baby - one team member didn't even appear to know how to properly hold a baby when we handed her to them. Every time we've brought her, a team member has come to interrupt our workout less than 10 minutes later because our baby was upset. of course we are happy to soothe her and step away from the gym if she is fussing, but we wish the staff took a little more care in calming her down before coming to get us.
I have been a member at multiple Y's and worked in two different branches as well as summer camps over the years, and I am a huge fan of the organization! We are generally pleased with this facility and appreciate the gym and equipment available. We hope to use the pool soon, as well. As parents, however, we want to feel confident that the people we are leaving our child with are trained and comfortable with the responsibility. Please consider additional training on babies and childcare for the staff in your childwatch center. Thank you!
There are so many things to do. Everyone is friendly. If you need to get healthier this the place.
I've been involved with the Y almost my whole life. I love all that it offers, wide range of activities for people of all ages, good values, clean facility, good fitness classes and equipment.
Friendly staff.
Offer Pure Stretch several times a week.
Great facilities, staff and community.
The staff!!
Good location and nice variety of group classes. Big fitness center. Welcoming staff.
Convenient, clean, safe
I love the pool and the nice people who work the front desk.
Friendly atmosphere clean facilities and a tremendous pool area
The biggest improvement needed is the addition of more chair yoga classes. It looks to be your most popular class but very difficult to get into. Not sure with the demand why the y is not willing to expand it. Second management needs to stay on top of the rubber feet. You spend a lot on balloon arches how about a couple of bucks on the feet? They were replaced last year but are in need of upgrades again.
Kudos to the staff they are great. The place is clean. Meet the demand for chair yoga and it will be perfect.
The comfort of environment and atmosphere. I’m only sorry they have no contract with silver sneakers. But in spite of that, I still stay. Pay my annual dues rather than another gym membership. As a senior, I wish they had discounts….
Superb facility though and worth the $ but some seniors may be hard pressed.
The wholesome atmosphere, very clean facilities and wide variety of exercise/fitness options.
Nearby, has all I need, good people.
reinstate silver sneakers crack down oncell phones in gym area
Trainers; Micheal is awesome!
It has a family feel and a lot to offer all ages and the staff is freaking outstanding
I love the children watch service which it can allow parents like me to enjoy physical activity while our kids play and interact between each other.
BRING BACK HONORING SILVER SNEAKERS FOR SENIORS
Restore Silver Sneakers with Blue Cross Blue Shield.
It's a friendly place, with people of all ages. There are lots of programs. The pool is great and you can swim laps any time of the day. The facility is clean.
Very well run ! Neat &clean!
The whole experience is quite wonderful and every day it's like going in and see an extended bunch of friends from the employees at the YMCA to the members whom I am taking classes with and working out in the weight room. I need to give a shout out to Anna in the fitness room, Ken at the front desk and the instructor that I take 4 classes a week with Rita Aspirany Vassallo.
AOA Classes, instructors, availability of personal trainers, ease of checking in, variety of family events
Ginny Bales & Carol Dyson are fabulous water aerobics teachers. The facility is clean, and the membership fee is affordable for seniors. Staff is friendly and helpful, especially Valerie!
Professional staff, friendly atmosphere, programs.
Enforce cleaning equipment. No ohone convo on machined. Trainers need to follow rules as well.
Everyone who works there is a pleasure to work with and to talk to. They are always happy to help with questions and concerns.
time for older adult classes earlier in the day.