based on 9906 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The picture was printed too light and I felt that the photo should have been edited to account for the lightness.
It came quickly. Very easy process
My first shipment of photo prints were very damaged. The packaging for shipping them is very inadequate.
The grad plaque looked good.
Received the photo's much sooner than expected! Great quality.
Picture packages had a wide variety with decent price.
Very professional, timely response to problems that came about, excellent quality in the pictures
Choose different variety packs with different poses ex: maybe someone would like all poses but can't have them in a pack
Fast. Good value and nice quality. The image is a great shot of my daughter
The pictures are great, but there is a white tag that you all put on each graduate's right shoulder to identify them. It did not get removed when you printed the portraits. Since this tag was put on by you all it seemed you would remove it when you printed the final portrait. Is there any way to get my package reprinted without the tag on his shoulder? Thank you.
Easy to order and great pictures I was not able to get without your vantage point.
Good pictures and nice options to buy.
I just like it.
If there is a way to add studio quality to the photo your photos would be so much nicer: add light to the face, have student stand in front of a backdrop, take one portrait, and one full body including the feet.
quality pictures and creative ideas and items for graduation pictures
Great experience.
You sent me wrong pictures. Some were of my daughter and some of an old man who graduated.
I like the availability and pricing.
Easy to use
The photos were of nice quality and I liked choosing between backgrounds (I picked one from each background type).
My daughter's professional pic was taken but done in such an awkward pose it looked very unnatural. She asked to get a new one taken and they almost sent her to the same photographer. She did get a second one that better than the first. Of all the photos of her at graduation I could choose to purchase, most were her fumbling with her hat and the one she liked had a blue background behind her in a blue robe so she doesn't stand out like I was hoping.
they were good pictures. Thanks!
I still haven't received my pictures
For the department graduation my daughter's photo taken with the dean was not shared with us so we weren't able to view it or download it. Is that the same photographers as used during the general commencement ceremony?
These prices are too high.
This make my second purchase for my son graduation photos. The second order was for the actual graduation ceremony photos. I ordered the same packet over 100 dollars. But this time I'm unfortunately they told me I ordered download prints which I was very disappointed because I thought that I was ordering the regular print to be mailed to me out in the mail exactly llike I did on my first order. I called customer service to seek help replacement the down loaded prints but she said that's what it could not be replaced with a print order to be sent out. I'm very disappointed because I spent over a $107 on my son's actually graduations ceremony photos and to call and find out and say it's a ordered for down prints! I was looking for my son photo prints to be mailes out to me through the mail like I order the first sets. This is so ridiculous for someone to order down prints for over a hundred dollars and and not get the actual photo prints mailed out to them through the mail. One very disappointed parent on a very special moment for her only son actual ceremony graduation photos. Thank you very sincerely, Name removed .
Basic photos. Ease of ordering.
Loved the pearlized wallets
Overall, I was happy with the experience and the quality of the photos. My main feedback is regarding the pricing, particularly the digital package — $300 for 15 images felt quite high. I’d encourage you to consider offering more flexible or tiered options for digital files, as that was the biggest sticking point for me.