based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Photos and digital images were ridiculously overpriced.
Very quick service
packages are not affordable
$25 for one 8X10 is too high
Cruiae lines charge leas
Excellent service with offering photos timely, options were good, and quick turnaround from order to receipt of photos. Thank you!
Capture great moments during the ceremony
It was easy to customize the picture and received quickly!
How about having them retake pictures if their eyes are closed
Quick to return and easy to purchase
Photos were beautiful!
Arm and a leg for a single photo.
The photos are blurry. The face is blurry, you can’t even read the school name on the diploma, it’s so unfocused. For a “professional” photographer shooting multiple still portraits in a row, one after another, one might think that having the proper focus dialed in is a no brainer. Extremely disappointed in photo quality. Will probably reenact and retake a photo at home with my iPhone and get better quality.
I ordered 2 5×7 and only received one.
I message the email and called the number to complain about my damaged photos and couldn’t get ahold of anyone. My photos arrived bent super bad. I would like my order resent. But couldn’t get a hold of anyone
Cost was pretty high.
way too expensive
I love that we received the proofs to select within 48 hours of the graduation! Thank you
User friendly website, it was easy to use
Numerous photographers at different vantage points
My photo receiving my diploma is very blurry. Looks very low quality.
I did not get all pictures taken of me. Some of the quality was poor
I thought the pricing was a little high based on the images.
The pictures I received don't show the diploma completely - in a anything smaller than the 11x14 (or whatever the bigger picture option was) cuts the diploma off in the middle - so you don't even see where he graduated from unless you get the background with the CSP logo.
The photos were very expensive. Also, many others and I had no clue that the pictures the photographers were taking of us would be available through your platform.
When I received the digital images, I expressed my disappointment in the image of my graduate in front of Gunter Hall as the background includes an obvious flaw when blown up to a size for display but was not discernible on the tiny proof with streaming copyright label floating around. I feel like I got ripped off for one third of my purchase.
Then to have zero acknowledgment of my complaint (much less an offer to correct the image or refund or exchange) further cemented my opinion.
I would have liked some 4×6 photos. And the photos were a bit overpriced.
The UI could be a little more user friendly.
The price for an individual print is too high for the quality provided. The photos are high contrast and low quality there is no even tone to them. My daughter looks so much darker than what she is, as if she had gotten a tan before her photos, and she DID NOT. I've taken photos with my iPhone that printed better than this. For the occasion and the cost of the photo, I would expect a better quality. Highly disappointed and feel as if it is a rip-off because you all know these photos are precious memories and family will want them, so you give mediocre results for a high price. In one of the pictures, the angle taken is horrible, when shaking the hand of the president and receiving her diploma, instead of being at an even angle, they are below her, which does not look great. I regret this purchase and hope the rest of my children never have their photos taken by this company ever again.
Very expensive picture and the material is very cheap even the wood piece
My pictures were not good at all. The lighting was awful and asking that much money for a print is insane when the pictures aren’t even good.