based on 9906 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was about to put on my sash and cord and they stated they would put them on for me so I wasn't paying attention. They did as they were telling me to scan QR code and what not. My pictures were made without my sash on. I wish they noticed this and took more time than 3 minutes for pictures. Besides that I am pleased with the overall experience and pictures.
Options on pictures and backgrounds.
Received quickly.
memories
I didn’t have any interaction of Covid placing my online order
product is beautiful and arrived faster than expected. struggled a bit with online order process.
I ordered pictures using PayPal over 2 weeks ago and I still don't have them and you do not provide a way for me to find out status.
It was very easy to get the important shots I wanted. Thank you
Fggh
Fairly easy to use
Prices were too high for photographs
If we are talking about the pictures: at least 2 different poses and different backgrounds( like, where the city the school is at).
Way too many emails. Quality of pictures was not impressive for the price.
Products arrived and quickly disbursed to family members. 👍🏻
EAsy to work with, quality images thank you
It has been 2 months and I have not received my two orders
Photos are not professional quality. Too costly for seeming I have to print myself. Cost is consistent with a studio quality product portrait. This is not
Digital photo way too expensive especially when the email was not received as promised and had to call a couple of times to get ahold of someone to remedy the issue. Should be refunded 50% of cost at least.
Online
Easy ordering
Quality of photos
I was shocked by the price of a digital download
The photos were bent at the corners and buckled in mail. I would like to speak with someone about a replacement.
I loved the variety of poses to choose from
We experienced exemplary customer service! The company was able to offer a remedy to an attire issue in our photos, and the team was very responsive through the entire process.
I liked that was very easy to get to website and order photos, also I liked that you had a choice of picking sizes, poses and quantity if you did not want a certain package. I would buy from this service again.
Nice to be able to order pictures, but very expensive and the pictures title did not fully print out the whole town name. It only printed Klamath F when it should have read Klamath Falls
The picture is way too dark.
Ordering was easy. The quality of my 8x10 wasn’t the greatest. It was way too glossy for my liking. I thought it would have been a matte finish.
The pricing packages. I only wanted 2 photos but the cheaper package was to buy 3 photos rather than pay for 2 photos individually.
The photos captured great candid moments
Good images and quick service.
The ability to deliver