based on 8421 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These were great clear pictures! There were a variety of photo shots. So glad there were shots of the actual ceremony and family shots afterwards.
thank you so much for the awesome photos! We never would have been able to get such good shots.
Good photos
We received them in the mail and they are bent and messed up and got wet from the rain would be great if we could get a replacement
The picture of my daughter is blurry. I sent 2 emails asking for it to be looked at and no one responded. Very disappointing.
Great photos but way too expensive to download digitals!
The Grad Team offers exceptional products and services that significantly enhance the graduate experience. Their support empowers students to excel both academically and professionally!
I do like my pictures, and the edit you did on those
Great pictures. Linked shared quickly. Wished I had received the digital pictures a little faster. Took a couple of days. I was trying to get them in the mail asap.
Fast and easy.
The photos were we’ll don and good quality
Variety of photos were taken and some prices/options weren't too expensive.
Very expensive and yet some of the pictures were not good. Especially the one taken on the stage which was taken from behind the president.
The quality and the fast service
In my photos, my tassel appears to be poorly edited; you can see the white background from the back screen when the picture was taken. In all the images, you can visibly see it on the tassel. For the cost of $300 for an image package, it is a little ridiculous to have still photos that are not edited correctly.
I am extremely disappointed in these pictures. The large prints got bent in the mail. Additionally, I paid for stray hairs to be fixed and don’t see that they were fixed. Unacceptable for a $400+ price. Additionally, my name was wrong in the commencement video.
The quality of people’s complexion on the pictures and of course the price.
there’s nothing that can be done to change my scores while the staff was really friendly. The pictures came out really poor. A professional picture should not be blurry and after paying money for those sad pictures, they should still not be blurry. They should’ve been retouched for free since it was not my fault that they are blurry if it wasn’t for me graduating, I wouldn’t have bought them
The pictures are not the best. The quality is good but the actual content of the pictures are not. The composition is not good, my regalia isn’t straight with no one to help at time of pictures and the photos as I walked across the stage are poor. I had no idea where to look.
Quality pictures, quick delivery
Great photos
Much too expensive. $40 for one 8x10? I regret ordering.
Instruct the graduates to look at the camera or be aware of the camera at least on stage, when receiving their degree.
Your prices are crazy not gonna lie. We are all just graduating college and don’t have established careers yet and you want nearly $400 to save 20 pictures of MYSELF to my iPhone. That’s a joke.
I had to go through and find almost all of my photos on my own because the facial recognition didn’t work for them. Half my photos were out of focus and blurry, I including the one I would have most wanted to have.
too expensive
I made a mistake and didn’t sign myself up to receive the pictures of myself from the ceremony and when I called to ask about options a wonderful lady, Emiyah, went above and beyond to search through all of the photos and find my photos based solely off of a picture I emailed her to ensure I could receive my photos. She was so helpful and completely turned my experience and day around!!!
the commitment is good
4/20 photos good
price is a little high
Very few pictures of me. No picture of me shaking president's hand. Terrible pics! Cord and stole crooked and no one mentioned it, felt very rushed.
I like the pictures. The only thing that I found a little disappointing were the prices, they were expensive for something that I could have paid less at Walgreens, but of course I had no access to the images :(