based on 9906 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good communication - prompt- well packaged.
Prompt completion and mailing of order. Photos are very nice.
great picture
Easy to order and the pictures were good.
Let us pick the backgrounds of the pictures lile you did with the coloring. Otherwise, I liked the process
It could have been my fault at check out. But I would have thought the pictures could have been edited more looks more like a photo without editing. Overall okay. The magnet photo the magnet was crooked. But glad I was able to pick a descent one out of all that was available I did wanted to pick another one but it had other individuals in it and couldn’t crop it. Thanks
My son graduated from college this past May. I was excited to be able to purchase a photo of him holding his diploma and his cap and gown right after graduating. Sadly, his photo was blurry. I reached out to customer service and was told there were no other options. I am surprised that a photography company would not at least take two photos just to make sure the eyes are open or one is not blurry. There was a separate photo of him, shaking hands with the president, but I preferred just a photo of him alone like most parents would. I am giving this review a four because they did respond quickly and gave me a refund on the photo I ordered. Sadly, the moment is gone.
Several of my grad photo options were clear, fabulous photos of other grads that showed me in the background. The photos that centered me were often blurry. I was very disappointed by the quality of my photo options and ultimately picked “the three least bad” photos — not the kind of decision-making criteria I had hoped for from such a significant event (and at such a steep per-photo price, yikes!)
The prices are really high.
The ordering process is easy. The quality of the finished product is very nice.
The pricing is CRIMINAL. This is insane. Absolutely feels like a scheme.
Professional, friendly!
the frame was flimsy and it broke as i took it out of the packaging
Lower prices for pictures to make them more affordable
In one of the two photos, the way our student was posing wasn't flattering. We realize the photographer had many people to capture, but it would have been nice if they coached him to adjust his posture slightly.
I would have loved to have a download of a picture but didn't want to pay that amount. More options would have been nice.
Great products, thanks getting them done quickly too
Excellent
Nice photos and great pricing
Easy to order and good quality. Lots of selections
Pictures were very good, prices were high compared with other universities
very creative and innovative
The pictures are beautiful. The clarity the colors are so vivid. Thank you for such a wonderful job on my daughter’s pictures.
IT WAS NICE TO SEE THE CLOSE UP PHOTOS OF MY STUDENT! BETTER THAN I COULD GET. THANK YOU!
really long wait times for the graduates with no seating, also the majors and names were not organized or announced in any kind of order.
We spent about 10 to 15 minutes one of the photographers at the Microbiology graduation taking photos with family that traveled across the country and out of the whole time and several different arrangements of family-only ONE photo showed up in the order file online. Very disappointing, as we were looking forward to ordering several with all the family that came to celebrate. We also had NO photos of our grad during the main commencement ceremony, other than with her individual degree.
Quick turn around from order to delivery. Good number of options to order-not locked into a package.
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