based on 9906 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I recall the landing page being unclear to me. The 3-downloads deal was confusing and I had to go into the ordering interface to understand that I could select 3 different photos and download each of them. Other than that, I was really happy with the variety and quality of the photos and am happy with the ones I chose.
The cost is literally extreme! You should price those pictures more reasonably. Also- I'm still waiting for the actual pictures in mail. When will I get them???
Quality of photos - wish we ordered more!
That it was a professional, easy option
High quality prints
The printes photos were great, but very overpriced!
Made easy to chose the right picture edit it and plaque is a beautiful touch
Easy to order & sent you many reminders if you forgot to order
I purchased a print and the photo was blurry. The digital image did not appear blurry.
Nice photos
Very easy to order the photos and they came out nice!!
I was amazed at the photos that were offered to purchase.
I did not order a package
I wanted individual pictures
I was a little disappointed that 4 by 6 was not available for purchase
But in the end no big deal I just have a larger picture of my son at graduation then the other kids.
Thank you for your service. I likely would have possibly ordered something other than magnets but each view seemed to cut off hands, or diploma, or the word Oregon and I didn't like that.
I received a damaged photo and customer service was quick and replacement sent.
The online interface could be better - clear options to save what one is working while being able to easily explore other photos. It would be great to compare photos with different editing options side by side.
The picture arrived quite quickly and was a great picture to have for our memories!
Too many texts and emails
Cooper’s photo against the backdrop is terribly off centered. Very disappointing for the price paid for a professional photo.
price, I already paid so much for school & then had to pay graduation fee’s. I thought $60 for a digital download was insane. But, I still paid it because it was such a big life moment
They were beautifully taken
It was adequate
The pictures were good quality. They were taken from a vantage point that wasn't readily available to family and friends so were much appreciated.
The photos of my daugher were beautiful and perfect. Excellent prints and prompt delivery
Nice photos, but too expensive
Navigating was a little challenging for my parents. And also the package choices where limited. Other than that I love the picture choices. They capture the right moments.
Your website needs a LOT of work. Wanted to check out as a guest and it deleted everything in my order, my favorites, everything so I had to start all over after going to dinner. I was on vacation trying to meet the discount deadline.
Even after creating an account, once I made a picture a favorite, if I wanted to UNfavorite it, it did not always disappear from my favorites page. This made the process of elimination extremely difficult and frustrating, unnecessarily so.
I can't remember the other problems now because that was weeks ago and the Utah heat probably baked some of my brain cells away; however, the most disappointing thing was how expensive your prices are. We live in Fort Collins, CO so we are accustomed to "sticker shock"; but your prices are worse than what we have experienced here. We would have LOVED to order more prints and to have all the digital prints vs the 7.
Are you aware how expensive Wyotech is? My family is one of millions in America that just barely makes too much to qualify for financial assistance; and yet we get to pay a lot in taxes to help others go to school. Then we have little left for our own schooling. So yeah, we are fortunate we could afford some pictures but sure would have been nice to have had more of our son's BIG day as Outstanding Student, Eagle Tech, Shop Lead, Perfect Attendance, etc. He worked hard.
Friendly, service and a Really Nice final product!
No
everything
Thanks!