based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The ability to order single prints.
My pics were so cute, but it might be the little face on them. However, you captured my kid's best side and got him to smile beautifully. Thanks!
Well focused, true to life but just a tad too expensive!
The pictures were HORRIBLE. I have never seen more blurry, cheap-looking awful pictures from a professional studio in my entire life.
Pictures are really good.
We received the pictures very quickly.
Prompt affordable many choices
Easy to navigate!
Didn’t take long to receive photos. The pictures look good
It was nice to be offered a discount on pics but to have to make a snap decision isn’t fair. I am a college graduate with a family and a job-means I am broke. You didn’t give notice that my pics shipped out to me. Your website is archaic and needs updated. Your proof of purchase email came through as a dot matrix email - old school. No tracking information provided. I expect better. I expect Univ of Northern Colorado to expect better too!
You need to have better packages as most people do not order 8x10's anymore. We had to just purchase the digital download and then go elsewhere to print graduation announcements.
Fast delivery
Great pictures and very prompt!
The products are high quality and ordering is precise and timely!
I liked the ease of ordering the photo that I wanted. It was mailed to me expediently. The photo was high quality.
I received my mugs in June. However, I have not received my photos taken in early May, 2023.
Clean finish.
Glare and shine on the images
The pictures came out very well, and exactly to size
It was supposed to take more than one picture of the individual graduate. In my individual picture, my eyes were closed, and I could not order it.
Three out of the four photos I ordered were blurry/not in focus
Simple pictures that are extremely expensive. Not worth the exorbitant price. I'll pass next time.
10/10 work! I am so satisfied with everything, thank you!
Quality
Because of the background it was hard to see that the photo of my daughter was too pink. I was not pleased
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue.
The photos weren’t very sharp; there was significant noise in the quality of the photos.
The photo I ordered looked fine on the preview, but it’s completely blurry as a print.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Satisfied
Price, shipping quality, a lot of picture choices I was given weren’t me.
Thank you for your review. I’m sorry to hear you had a frustrating experience. Our identification process sometimes will mis-match people. But I really appreciate you bringing this issue to my attention.
I did not like my hair color. I have a blonde hair but on the pictures it looks red.