based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought the set up at grad was seamless and the photographers were quick and ready to capture the perfect smile. I was pleased with how quickly I got the proofs and I was pleased with the phots. Thanks for capturing an incredible moment in my life!
The product was superb, the ordering efficient, and the communication beyond expectation.
Wonderful
Good pictures
The photographer took a great photo of my son that otherwise I wouldn’t have due to the large crowds and my seat in the back.
Cheaper digitally options
Good, clear pictures with good angles
Not really or completely disappointment but I wish it was more selection of the pictures and also a little expensive. I know it's work involved but I wish instead of the repetition it was a variety of them. Also the face looks with darken spots in the beard area. You can compared few of them look clean shave which that was the look , another look like it was messy and dirty face. Check them out and you will see exactly what I'm talking about. I feel like they could it be better.
Fast and very good photos
pictures looked great
Easy and quick
Too expensive for the download version.
Everyone was so friendly and my pictures were fantastic
The pictures were more expensive than I thought for 6 pictures. I have a large family and did not have enough pictures to provide to everyone that I wanted to give a picture to. Lowering the prices for pictures is what can be done to make things right and more people will order more pictures.
Hard to use
Costly
The photos I received were out of focus. This could be improved by the checking settings before each student.
the search was made easy enough, you kept the files one year after the event
The quality was awesome. Thank you for your work on these.
She was not standing properly and caulked off to the side, so when you take the pictures of them by themselves make sure they are properly standing.
I still have not received access to my digital images. I’m going to back charge you soon.
quick service
I received the wrong photos. The portrait picture was good but the other ones were of another student. They were of the student ahead of me. This tells me that there was a lack of organization.
I ordered photos with retouching. The retouching was not done well so I requested the photos with no retouching. I received an email saying I would receive the original photos without the retouching but never did. I followed up with no response.
Th staff assistance was really kind and considerate.
Thank you
Services were very professional and quick!
The hardworking individuals
You didn't necessarily disappoint, but nothing really stood out as so impressive that I would feel the need to recommend this company over any other photographer. I would also say the cost was at such a premium that I would probably recommend people shop elsewhere for more reasonable prices.
Well plannef
Did not like either of the 2 pictures that were taken. Sine in one picture had my eyes closed and the other got me mixed up with someone else.
Great quality and convenient!