based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to use and great quality!
The website it took several attempts to order her pictures.
The designs offered for my graduation photos were great. The printed photos came very quickly and were very high quality! Thank you!
The package my pictures arrived in was bent and my pictures were damaged. There was nothing hard inside the mailer to ensure it could not be bent during shipping! I can send back the damaged pictures and have my pictures replaced.
The photos arrived quickly and were just the poses I wanted!
The pictures turned out nice
Great Quality and easy to order and the overall order to delivery was super fast . Thanks for capturing the best moments lifetime memories.
Ordering was easy and the product was delivered quickly.
Great job!
The 2 NDSU grad pics in the frame and plaque are beautiful. My daughter has received so many compliments. I will be sure to order the exact thing for my twins when they graduate from NDSU soon! Well done and we love the memory maker!!
Value
Sooooooooooooooo expensive! $100 for 3 okay photos?!?!?!?!?
Quality and variety of background to choose from.
They were decent pictures, but nothing outstanding and the prices were ridiculous.
The ease of ordering was great. The number of proofs available to choose from along with the different packages to choose from.
Looked professional, arrived on time. Good picture of my son.
They look great the pictures and they came soon after ordered.
I would like a refund or partial refund unless the originals can be edited or there are additional pictures taken at different times. For the picture where I received my diploma and handshake my eyes were closed. My parents were very upset, please reach out to me at Phone number removed to get this settled. Name removed.
Ability to customize packages at reasonable price
My picture on the stage was all white. It looks like you guys didn't check or adjust your setting before the event start
Great communication and set up but too expensive for students
I did not like the paid for retouching and requested the unretouched images, with no response. Paid hundreds of dollars for bad pictures with bad editing.
The prices were insanely expensive, and I paid extra for an obvious hair to be removed; nothing was changed in the final image.
The pictures were really expensive when they did not have good lighting or color correction. In other words, the pictures did not look professional, except for the one taken after walking on stage. I think it is the price what upset me the most because I did not think one picture was worth that much, so I bought two other pictures.
Coffee mug took a very long time to receive. Photos were received promptly and are of decent quality. Overall, not an almost $100 value.
Good quality as promised, excellent photo backgrounds, prompt service.
Great quality photos with quick delivery time!
Wonderful pictures!! Very happy with them!
Lower prices. Pictures are EXTREMELY expensive.
I assumed the white balance would be corrected in the pictures when I ordered them. I though that it was just this way on the computer, but sadly that was not the case and I am a dull orange in my prints.