based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, easy to shop online, and photos turned out perfect
It was impossible to see any details whatsoever of the photos due to the scrolling proof. Therefore, I picked one that I couldn't tell was blurry. I followed up with an email and received no response. I knew as soon as I paid and received the digital download, and could enlarge it to see it was blurry. My other images had closed eyes.
I ordered a picture that got mailed to me damaged!
Love that there was more than 1 or 2 shots of my graduate! Thank you so much
Overall, the photo quality was average while the price was exorbitant. The last photo before we went in (each of us independently) were so hurried that the photo isn't great. We were hurried through a line with no time to prepare and then just waited in line. It felt like we could have taken time to make sure that each person looked good before the photo was taken (my tie was wonky).
Great service & product was good quality!
The costs are very high, it was very disappointing.
$150 for 6 pictures digital is very high, especially when you have kids that are in school and we arty paying a high price for the education.
It’s beautiful…. No other words needed
Nice quality and staff were prompt to reply to my questions.
Good photographs, easy to place order, and received order quickly.
Too expensive
I would like access to other proof photos again.
Yea I loved
Received several nice poses to choose from and like the optional background choices.
Different backgrounds to choose from and purchase options
The background used for the Idaho State University December graduation was not complimentary. It made the pictures unflattering.
My diploma was covering my honors medal in my photo. It would have been nice if the photographer had prompted me to lower my diploma so that my medal was showing. The lighting was also a little harsh, and it would have been nice for the option of retouching to get rid of the shine. The photographer asked me to pose for a "fun" shot, but those "fun" shots were not available on the website.
The pictures turned out good. I was having a hard time figuring out if they woudl actually look good in person becuase they were a little fuzzy on the computer.
rEMOVE OTHER PEOPLE FROM BACKGROUND ON PHOTOS.
Would have liked more poses with diploma instead of just one
prices are insane! I understand the economy is crashing but dude...
Great job on all photos and magnets as well as a plaque/frame. You all rock!!
The turn around time was very quick and site was easy to navigate. Photos were done well for the environment.
It was very simple and I didn’t have to do anything but order prints everything was sent to me
Not many pictures to look at. The poses were awkward and did not fit the my situation. The best picture had an awkward background in the waiting room.
Just as I ordered, thanks!
our photos were not complete and the graduate had to contact multiple times to get all photos to be able to be viewed for purchase.
Easy to order
The photographs were well done.