based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The picture quality wasn’t as good as I was hoping for. I was expecting a more professional looking picture.
Expensive, low quality on-stage photos, and photos arrived in the mail bent.
Your service was great. The pictures were well done, the ordering process was very easy to do online and they were promptly delivered.
Prices
Photo was blurry and uncentered. Hire someone who can take photographs.
Cost for digital photos are ridiculous. If I’m going to pay that much I’d appreciate the photographer giving me some sort of direction to make my portraits look better (ex: push up your glasses, fix your hair, put your hand here, etc.). Ultimately I was disappointed in how my photos looked but purchased them anyways because of the significance of the occasion.
the all DRAKE blue background was a little too much, maybe just in upper left corner or something
photo quality was poor; also family pictures were taken on site but none were posted
Pictures are ok. The best one I won’t buy because I have my thumb up. What a ridiculous pose. And my pictures came crinkled.
When Graduation is in wintertime, would prefer a winter background then a Spring background. Otherwise, love the other choices of pictures to choose from.
Placed order (digital) and did not receive. Had to call 7 days post order. Photos did arrive after that. Quality of photos is fair at best. Especially for the cost which is a bit high for not great pictures.
Filling in the information for the affixed plaque plate was a bit challenging.
I’ve sent two emails already and have received no response. My photo came entirely blurry and not cropped properly.
Was very happy with my plaque, thanks for the momento of my achievement I can always look at and be reminded to keep working hard for my goals.
Poor user interface. Way too expensive. Poor packaging.
User friendly website and quality photo ordering process. Thank you!
Hi Team,
For "8x10 Mahogany Finish Plaque" there is no stand received for it? How to place it on table?
The proof were beautiful and the pictures were very exquisitely captured, it was easy to pick the packages offered, I chose 2 packages.
The image that I paid to get, would not print as an 8 x 10. I expected when I paid $60 for one image it would print and not cut off part of the image. We even tried to change the size of the image. To make it right I would either like the image I got to be adjusted to where I can print it or you could send me one of the other images so that I can get his cap and his diploma in the print.
The photos were incredibly expensive!
That your products offer pearlized photos.
Everything was picture perfect and my pictures looked amazing
All pictures arrived safely and beautifully! I love the pictures as well! The only small challenge I encountered is that the plaque arrived in a package that has a different address on top which confused me a lot. Otherwise I am very happy with everything!
The pictures are all cropped. I made my pictures a certain way and they were totally cropped and my son's diploma is missing because of the crop.
Beautiful quality.
the pictures were very good and prices was reasonable
I like the caption options
One picture was blurry
Great quality and fast service
Perhaps a plain option with just the P at the side. Felt the Purdue all over the background was a bit busy. The actual pictures and collaring or whatever it is that PHD students receive. That was caught in action beautifully. Thank you!