based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When images were first available you said it would be the lowest price, had I waited you would have offered the discounted price. Just the misleading email titles are what disappointed me.
My plaque arrived and the portion with my name and university is crooked which makes it look sloppy and not professionally made.
Everything was so organized!
It was a very good posed picture
The ordering process was simple and appreciated, but I was disappointed with the color of the image.
I love my daughter's plaque! It's absolutely gorgeous and looks professional. Thanks for capturing some great memorable moments❤️
The prints look great - thank you!
I loved most of the pictures that were taken
Great photos!
Amazing pictures
All the pictures were taken perfection Beautiful and I received them safety in a package.
Thank you for a safety outstanding delivery!
Ease of ordering and received quickly!
Beautiful photography!
I appreciated the fact that you weren’t gone hoe about destroying my photos. You were patient with me. Especially when I really wanted them and it took some time to have my funds. Also, when I got them I was very pleased. The color is awesome. Thank you so much!
Way to expensive
The photos are immaculate as always. You guys do a fantastic job snapping and editing the photos.
However, both the mobile device and computer desktop user interface design need improvements. Its finicky which makes selecting photos and adding or de-selecting photos difficult. A simple change would go a long way.
Additionally, some people only want/need 2 or 3 photos out of the bundle. There should absolutely be more packages designed to meet those needs. Please consider updating your packages to make them convenient for students (i dont mean the price, I mean the actual ratio/type of photos in packages).
The picture quality wasn’t the best for what I paid for.
The pictures were awesome! A lof if great shots were captured and the photos were great quality. Some of the photo staff were not as friendly as I would have like.
Picture quality. The glass standing picture is a bit dark.
Great price and clarity of the pictures
I have ordered my digital download on 11/10 and haven’t received a confirmation email or the digital download email so far. I tried contacting multiple times but with no response. I expect a prompt response from the Gradteam. Thanks
Great !
professional
Quality was not what I expected. I thought I was getting a real plaque with engraved plate and not a picture of it mounted in a picture frame.
Blurry.
Highly cooperative and friendly people and delivery photos on time
Ease of shopping and selection and shipping confirmation.
The picture were not good, and half of the picture I took with my friends did not show. I am very disappointed
Picture were NOT package to prevent bending. I was disappointed in your customer service asking stupid questions. But the fact that my youngest school Picture have and always package correctly for less than what I paid for your Picture which blows my mind. Your pics in general are mediocre compare to other professionals photographers including those that take school pictures. For university pic it's sad. I hope you are not doing the pics for my college. My masters pic I can do with the ehhh job. Disappointed.