based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process to see pictures was overwhelming but ordering and getting them in the mail was great.
Fast
I received exactly what I ordered.
Great job and service
not have so much s*** in the background on the picture
Way too expensive
Group picture was blurry should not have been included in the options to order
good job
I have not gotten my order yet and it has been weeks. Also the pricing is too high
The picture selection was very good. We are very pleased with our digital package.
The photos we received of my son are blurry. I emailed my concerns and did not hear back.
I was hoping to be able to reorder at no cost.
The experience was easy and the pictures were great.
You were very quick to respond to my issue and it was resolved quickly!
Take professional photos with glares on subject's glasses, then charge a fee to edit it ?!
Taking the picture that really matters, the graduate team did not point me in the right direction. I wanted to receive the picture when I received my diploma, but I was looking a different direction and not directly into the right camera. Eventually, the camera person started showing other awardees the right camera to look in. This is a moment I will never receive again.
Pretty much all the photos were bad and with odd facial expressions so I couldn’t even pick 3 photos for $100. There was one good one and I had to pay $60… for ONE photo. Would you pay $60 for one picture? That’s insane! So yes, disappointed in the quality and the price.
Edstablish quality control to view orders before they are mailed out.
I received my photos with the name of the school cropped out on each side.
That would be helpful in preventing that from happening
Excellent quality and came in a timely manner.
The ordering process was fine, however the frame was broken when delivered
Professionally organized
Photos came and are exactly what we ordered
Still awaiting part of my order.
The way the photos are packaged. The regular mail system doesn’t care and isn’t gentle. One of my photos got damaged at the top because the envelope was ripped open.
Prompt and efficient service
i expected to receive them way longer than I did. Had them in no time.
Love them. Editing requested was good. A couple were a little grainier than expected, but that's ok. They were long shots we never would have gotten to see without your photography. We will cherish them forever.
10/10 would recommend
Great pictures and they arrived in a timely manner. Would recommend!
Nice quality and angle but expensive for a couple photos
I never received my order or my photos
The photos look very cheap. It was probably my oversight, but I didn’t order any digital ones. The actual pictures are just not very good.
I ordered and never received anything