Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 2, 2023 — Rated 7 out of 10 by R.D. Graduation Foto
What could we do to improve?

Subjects are understandably distracted during the commencement, and time is very limited to get a picture of them. Perhaps multiple exposures in rapid succession would yield a better result?

Report a concern   June 2, 2023 — Rated 10 out of 10 by D.H. Graduation Foto
What do you like about our products and services?

Good quality. User friendly site.

Report a concern   June 2, 2023 — Rated 3 out of 10 by S.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive and the quality is just so so for the money

Report a concern   June 2, 2023 — Rated 4 out of 10 by M.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were OK I didn’t feel it was necessary to pay extra to have the picture retouched the original once I received it was blurry. My iPhone takes better pictures.

Report a concern   June 2, 2023 — Rated 10 out of 10 by A.P. Graduation Foto
What do you like about our products and services?

Great!

Report a concern   June 2, 2023 — Rated 5 out of 10 by J.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Her face is so shiny and did not appear that way on the screen at all when I was ordering. It’s so bad I will not use these pics in a frame or display. Her face is not shiny at all in any of the pictures I took of her so I think it may have been your lighting.

Report a concern   June 2, 2023 — Rated 7 out of 10 by P.B. Graduation Foto
What could we do to improve?

The photo receiving there diploma on stage should of been looking at you for photo disappointing that it wasn’t a better staged photo

Report a concern   June 2, 2023 — Rated 10 out of 10 by M.R. Graduation Foto
What do you like about our products and services?

I received in a timely manner. The pictures were fantastic.

Report a concern   June 2, 2023 — Rated 9 out of 10 by D.L. Graduation Foto
What do you like about our products and services?

Timely and well wrapped!

Report a concern   June 2, 2023 — Rated 5 out of 10 by M.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I

Report a concern   June 2, 2023 — Rated 10 out of 10 by C.M. Graduation Foto
What do you like about our products and services?

I love the fact you can buy the proofs and make what ever size I want.

Report a concern   June 2, 2023 — Rated 10 out of 10 by M.E.A. Graduation Foto
What do you like about our products and services?

Professional good quality pictures

Report a concern   June 1, 2023 — Rated 3 out of 10 by L.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The service was fine and convenient, but, in my opinion the prices were too high, not only for the photos themselves, but also the additional charges for touching up the photos. Thank you for considering my input; I hope it helps.

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.K. Graduation Foto
What do you like about our products and services?

Grateful for a photographer to get close up portraits of such a special event.

Report a concern   June 1, 2023 — Rated 10 out of 10 by W.N. Graduation Foto
What do you like about our products and services?

Prompt response to inquiries. Somewhat difficult to order

Report a concern   June 1, 2023 — Rated 2 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Awful - dark- so expensive for what you get

Report a concern   June 1, 2023 — Rated 10 out of 10 by A.W. Graduation Foto
What do you like about our products and services?

Great choices of packages and good prices.

Report a concern   June 1, 2023 — Rated 0 out of 10 by C.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos I ordered were so bright they are annoying to look at. I ordered a ‘pearl’ finish so I thought they would be more muted.

Report a concern   June 1, 2023 — Rated 8 out of 10 by P.B.M. Graduation Foto
What could we do to improve?

My son n was holding his diploma upside down, so I couldn't order a picture of that

Report a concern   June 1, 2023 — Rated 9 out of 10 by J.G. Graduation Foto
What do you like about our products and services?

Prompt and professional!

Report a concern   June 1, 2023 — Rated 5 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not so much disappointment as the price for these packages is absolutely outrageous

Report a concern   June 1, 2023 — Rated 0 out of 10 by S.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

One of the pictures I order arrived bent. I called and left a message, but no one returned my call.

Report a concern   June 1, 2023 — Rated 1 out of 10 by M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

high prices and cheap quality

Report a concern   June 1, 2023 — Rated 5 out of 10 by A.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

I just thought the color was off

Report a concern   June 1, 2023 — Rated 1 out of 10 by M.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way too over priced.

Report a concern   June 1, 2023 — Rated 3 out of 10 by L.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The proofs were nearly impossible to view and the final copies we received had random people in the background. It was also not centered properly. Print quality was terrible. Looked like a photo taken on a cell phone. A refund would be appreciated.

Report a concern   June 1, 2023 — Rated 1 out of 10 by T.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices are expensive per photo.

Report a concern   June 1, 2023 — Rated 3 out of 10 by E.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

The sale prices were offered for a short time.

Report a concern   June 1, 2023 — Rated 2 out of 10 by W.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The stage photo is not centered, the photographer did not frame the shot properly. My daughter was the second to last group so there should have been lots of chances to get it right and verify on the digital camera. The pics are also dark and we shouldn’t have to pay to have the exposure corrected

Report a concern   June 1, 2023 — Rated 0 out of 10 by T.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Picture was a horrible quality


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