Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2023 — Rated 10 out of 10 by E.M. Graduation Foto
What do you like about our products and services?

Very nice

Report a concern   June 1, 2023 — Rated 10 out of 10 by H.S. Graduation Foto
What do you like about our products and services?

The quality of picture is great. Shipping is very quick.

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.V. Graduation Foto
What do you like about our products and services?

The quick turn around time for the digital viewing of the pictures and the delivery time.

Report a concern   June 1, 2023 — Rated 7 out of 10 by K.C. Graduation Foto
What could we do to improve?

When the picture was taken, I was not looking up. They should have a posed picture like they do with highschool graduations

Report a concern   June 1, 2023 — Rated 5 out of 10 by T.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices are too high. I had to pay ten dollars for one picture. The idea of taking pictures of friends groups is wonderful, but I won't pay ten dollars for a picture of me and my friends.

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.W. Graduation Foto
What do you like about our products and services?

Good pictures

Report a concern   June 1, 2023 — Rated 5 out of 10 by A.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture was blurry.

Report a concern   June 1, 2023 — Rated 1 out of 10 by B.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive and backgrounds looked cheesey

Report a concern   June 1, 2023 — Rated 1 out of 10 by M.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos were poor quality. Blurry

Report a concern   May 31, 2023 — Rated 10 out of 10 by M.C. Graduation Foto
What do you like about our products and services?

Very professional

Report a concern   May 30, 2023 — Rated 5 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

you send the photos in an envelope that is easy to get bent in shipping. Our came all folded in half.

Report a concern   May 30, 2023 — Rated 10 out of 10 by E.M. Graduation Foto
What do you like about our products and services?

It's nice that someone else can take the photos when you are trying to watch your child graduate!

Report a concern   May 30, 2023 — Rated 8 out of 10 by R.S. Graduation Foto
What could we do to improve?

I wish the website was slightly easier to navigate.. the user-friendliness of the website is not quite present all the way. I think it would be better if you had all the personal photo options on the left side and the packages on the right side so I don't have to go back and forth between pages a ton

Report a concern   May 30, 2023 — Rated 10 out of 10 by M.C. Graduation Foto
What do you like about our products and services?

I had multiple proofs and a variety (posed with different backgrounds, receiving diploma, with classmates) to choose from.

Report a concern   May 29, 2023 — Rated 1 out of 10 by T.O.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of these ridiculously overpriced photos is terrible. Background is extremely purplish blue. Can't even frame this junk.

Report a concern   May 29, 2023 — Rated 10 out of 10 by C.H. Graduation Foto
What do you like about our products and services?

I only bought a 5 x7, but it was a great picture of my son!

Report a concern   May 29, 2023 — Rated 6 out of 10 by R.A.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures look just ok. Mot what you would expect from "professional" photographers.

Report a concern   May 28, 2023 — Rated 9 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

They were okay, a little over priced

Report a concern   May 28, 2023 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Great pictures, easy to use website, prompt delivery.

Report a concern   May 27, 2023 — Rated 6 out of 10 by V.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Some of the photos appeared rushed and slightly out of focus. I understand how difficult graduation is to get a perfect shot but I expected better choices. Do better when my grandsons graduate.

Report a concern   May 27, 2023 — Rated 10 out of 10 by V.R. Graduation Foto
What do you like about our products and services?

Great pics, no hassles.

Report a concern   May 27, 2023 — Rated 0 out of 10 by A.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pricing is too high. I want to add some additional photos to what i purchased but don't know how to get in contact to get the bundle price. Ugh

Report a concern   May 27, 2023 — Rated 9 out of 10 by T.P. Graduation Foto
What do you like about our products and services?

Having the photographs taken by someone else, allowed me to just is back and enjoy the moment of watching my son, rather than seeing him receive his hood through the lens of a camera. It was a moment in time that I will cherish forever.

Report a concern   May 26, 2023 — Rated 2 out of 10 by L.D.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered several pictures but one of the pictures , the spelling was incorrect for my daughter degree,

Report a concern   May 26, 2023 — Rated 8 out of 10 by J.B.K. Graduation Foto
What could we do to improve?

It was a it complicated to order myself online. I had to go through customer service to get it down more timely.

Report a concern   May 26, 2023 — Rated 3 out of 10 by M.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

Felt like pictures purposely poor in order to have customers pay for the expensive add in touch ups. I did not order any touch ups but was not expecting picture quality to be that poor

Report a concern   May 26, 2023 — Rated 0 out of 10 by J.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received portraits

Report a concern   May 26, 2023 — Rated 10 out of 10 by A.P. Graduation Foto
What do you like about our products and services?

The photos turned out Great!

Report a concern   May 26, 2023 — Rated 10 out of 10 by A.L.F.J. Graduation Foto
What do you like about our products and services?

Great job!

Report a concern   May 26, 2023 — Rated 9 out of 10 by D.H. Graduation Foto
What do you like about our products and services?

I had two boys who graduated from Ferris a year apart. Both times you managed to get good shots, and made it easy for us to get copies.


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