Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2023 — Rated 0 out of 10 by A.I.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices are ridiculous. You are missing out on multiple student demographics because of the prohibitive pricing.

Report a concern   May 25, 2023 — Rated 10 out of 10 by D.W. Graduation Foto
What do you like about our products and services?

Everything turned out great

Report a concern   May 25, 2023 — Rated 7 out of 10 by J.M. Graduation Foto
What could we do to improve?

The price is very high for a student budget

Report a concern   May 25, 2023 — Rated 10 out of 10 by J.M. Graduation Foto
What do you like about our products and services?

The pictures were awesome! Thank you so much!

Report a concern   May 25, 2023 — Rated 9 out of 10 by N.S. Graduation Foto
What do you like about our products and services?

The people taking the photos were extremely nice. I liked the photos before commencement and after receiving degree.

Report a concern   May 25, 2023 — Rated 10 out of 10 by K.B. Graduation Foto
What do you like about our products and services?

It is impossible to get good photos at such a large graduation event, so it is a great service to provide. The pictures I ordered were excellent quality and they arrived quickly. The ordering process was user friendly as well.

Report a concern   May 25, 2023 — Rated 8 out of 10 by J.R. Graduation Foto
What could we do to improve?

Better pricing

Report a concern   May 25, 2023 — Rated 0 out of 10 by L.C.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Could not tell the quality of the photo because of the overlying wording flashing across it was distracting and made it difficult to view the pictures.
Was disappointed in what I received. He looked hot and sweaty and his hair was a mess.

Report a concern   May 25, 2023 — Rated 0 out of 10 by C.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

My picture that I ordered and paid w yea for retouching was horrible. It was blurry! When I reached out asking for a refund they told me I would have to pay to ship it back. That’s horrible customer service!

Report a concern   May 25, 2023 — Rated 0 out of 10 by K.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photograph was unfocused/blurry. The colors looked off as well. You made things right by offering a full refund.

Report a concern   May 25, 2023 — Rated 5 out of 10 by T.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Seemed expense. 3 pics for $30

Report a concern   May 25, 2023 — Rated 10 out of 10 by S.P. Graduation Foto
What do you like about our products and services?

The mail carrier bent my photos and they were replaced free of charge😊

Report a concern   May 25, 2023 — Rated 10 out of 10 by C.P. Graduation Foto
What do you like about our products and services?

Great pics & fast service!

Report a concern   May 25, 2023 — Rated 10 out of 10 by M.C. Graduation Foto
What do you like about our products and services?

Nice pictures.

Report a concern   May 25, 2023 — Rated 6 out of 10 by F.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered the digital files and $100 for 3 pictures was too high. Also you sent me too many emails. After I ordered I got all of these sale emails. Did I get the sale price I’ll ripped off? I don’t know.
I have a bad taste in my mount

Report a concern   May 25, 2023 — Rated 5 out of 10 by C.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos came out orange and hard to see.

Report a concern   May 25, 2023 — Rated 10 out of 10 by G.C. Graduation Foto
What do you like about our products and services?

Your service is keeping our daughter’s college graduation a great success!. Thank you.

Report a concern   May 25, 2023 — Rated 3 out of 10 by M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo quality was fine the actual positioning of the graduates was terrible.

Report a concern   May 25, 2023 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

The quality of photos was wonderful as well as the value and punctuality.

Report a concern   May 25, 2023 — Rated 5 out of 10 by D.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

n/a

Report a concern   May 25, 2023 — Rated 8 out of 10 by A.K. Graduation Foto
What could we do to improve?

Less emails.

Report a concern   May 25, 2023 — Rated 10 out of 10 by D.F. Graduation Foto
What do you like about our products and services?

You got my son to smile

Report a concern   May 25, 2023 — Rated 10 out of 10 by U.G. Graduation Foto
What do you like about our products and services?

Lovely pictures taken of the student receiving their diploma during the ceremony. The photographers were very pleasant and went around asking families if they'd like to have family pics taken.

Report a concern   May 25, 2023 — Rated 10 out of 10 by A.F. Graduation Foto
What do you like about our products and services?

professional and great quality

Report a concern   May 25, 2023 — Rated 10 out of 10 by M.K. Graduation Foto
What do you like about our products and services?

I loved the prints I received!

Report a concern   May 24, 2023 — Rated 4 out of 10 by T.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered retouches a couple of times the same picture but a different size one worked one didn’t. My sons diploma had a glare on it. I contacted by phone and got no help
Email address removed
First name removed

Report a concern   May 22, 2023 — Rated 10 out of 10 by B.P. Graduation Foto
What do you like about our products and services?

The quality of the photos were great.

Report a concern   May 22, 2023 — Rated 2 out of 10 by M.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photographer did a poor job of paying attention to detail. Photo quality/paper finish is sub-par.

Report a concern   May 19, 2023 — Rated 10 out of 10 by S.A. Graduation Foto
What do you like about our products and services?

Easy to order prints and fast shipping. Photographs are amazing quality

Report a concern   May 19, 2023 — Rated 0 out of 10 by K.G.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Poor quality Walmart photo printing was better. the expense of getting theese photos I felt was robbery. We should just get one for free after paying for 4 years of college education


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