based on 4036 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had paid and asked for the yellow in my son's glasses to be removed and it wasnt
Professional and brilliant photos
Very good customer service and the prices are good.
Your prices are outrageous!
Hello, I'm not sure you can help. I had ordered 2 different pictures of my son's graduation from 2022. One of the pictures his eyes are shut. Is it possible to fix?
Price
The prices were ridiculous
Photos arrived damaged.
The setting cut off feet and had odd things in background
I ordered two poses. I received one and have yet to receive the other. I contacted you and you stated you would send it out. I received an email confirmation of a photo that I didn't receive but received the photo I already had. At this point I just want to cancel the photo I didn't receive and credit my account! It's the one that was supposed to have the tassel removed. Thank you
The photo was hard to see online with the incredible amount of watermarks and when I got it, my son's face was shiny - I mean SHINY! This is not even something I want to display with my other children's graduation photos. So disappointed
The photographer should have known that the "2023" on the tassel was not forward facing. She took the photo regardless. The photographer did not correct her mistake afterward. She should have suggested or asked the student to retake it. She has a duty to do just that but failed. A lot of the photos have "2023" on the tassel facing sideways, covered, or backward.
The picture I ordered was of my daughter getting her diploma. Because the president’s hair is so dark, she looks headless in the photo, would have been nice of that picture was touched up so you could see her better. I’d love to gave it remade
Terrible photo...you need to slow down and take some time with the kids. This was a once in a lifetime photo opportunity and you blew it!
Price is high and no digital copy for free
I was able.to get them almost a year after she graduated
High quality photo and quickly delivered
Wonderful pics and so easy to order
I was happy that we had photos as we could not get close enough to take our own, but Ian's tie and collar were all screwed up and it would have taken only a minute for the photographer to point it out so he could fix it. No amount of retouching could fix it.
We have like photos of all our other children's commencements on the wall, but this one just looks amiss.
A shame.
Too expensive!
Your service was fast and convenient.
Very fast
didn’t receive photos
Ease of use and quick turn around.
You were incredibly kind t find my son's pictures from nearly five years ago. I hadn't realized I failed to do that and my spouse was really mad at me. Thanks for saving my bacon, finding those, and allowing me to order.
The quality was really good.
Long time to access post graduation. A few views to select from and products. The only thing I would say needs improvement is mailing packaging. I just reordered photos (2) 5x7 only mailed in an envelope. No cardboard for stiffening. Yikes!
When I did the touch up photos and ordered them.. One of the pics I wanted my sons eyes changed and I wasnt able to navigate that... so alot of money was wasted
Nice photo options and quality was good
I like the pearl finish on the pictures. My only problem is that I did not get my Digital Copies that was part of my package that I paid for.
Clarity of the picture was excellent!