What our customers think of us!

The pictures are very good quality!

Your photographer did not ensure the camera was level (the background made it obvious that the image was crooked). When I reached out to the company to ask them to fix it, I was told they could not/ would not level it digitally. If that had been the end of things I would not have made a purchase, however the company later reached out with a corrected image.

My recommendation is low because the professional photographer should have the know-how, skill, and experience to level the composition before snapping the shutter, but I understand that these events demand expediency which can compromise judgment. That being said, the company still has an obligation to meet basic, if not high, standards for their product and service, and should have caught and corrected the image before submitting it for purchase. Since that did not happen, it became incumbent upon the customer to reach out to make the request. On the most basic level of customer service, the company should have worked to salvage the situation and relationship by agreeing to my reasonable request immediately, but that didn't happen either.

The only reason the score isn't as low as the options will allow is because the company did, eventually, rectify the error and I am satisfied with the result.

I could not tell from the sample photos that there was a big shadow on my daughter's photo that makes it look like her head is larger than normal and that her hair is crazy. I might not have purchased the photos if I could have seen this detail. A better preview process is necessary. thank you.

Photos blurry

You are scamming people! You provided a group discount after a few days and did not retroactively allow it to apply. $150 for 6 digital photos?? You have to be joking.

When my photo arrived via mail it was bent in half. The picture has a huge line in the middle.

I will like a new picture sent. It was really dissapointing to see my picture that cost me more than 30 dollars to be in that quality.

Thanks

Way too costly.

I liked that I was able to purchase again after he graduated in 2022

The photos were nice but expensive. Especially the jpg.

I think when I downloaded the price was quite high and when I purchased the photo on it's own, it was super glossy and it did not look nice. I want to make my own printouts, but I would have saved if I knew the quality of your photos, and still needed to spend more money on a download. Glad I have it but not worth the money.

Could be a little less expensive.

pictures were very nice and quick delivery. Reached out to me. I didn't have to reach out to you.

Pictures were rushed so give them a minute instead of walking while receiving diploma with tassel in front of face

I paid for a light touch up and the photo came out with her face and hands looking red ! I had to get a replacement photo for the gift .

Great customer service the rep I spoke to was fabulous and explained the different packages.

lower the prices some. very expensive

Good customer service

The writing on the Plack was in the wrong location.

I loved my picture! Thank you!

For $50 just 3 pictures terrible quality.Not impressed at all.

My photos were great!

The pictures are great, prices are a little high for digital copies

Your prices are ridiculous. I dont care what the reasons are. Way to take advantage of human beings. Also, find a better way to get people to overpay for for images of their kids instead of lying and telling them their images are going to be deleted on a certain date. Why would you feel the need to lie? Ridiculous.

Nothing

I never received my 2022 Cedarville University graduation pictures that I purchased since 17 March 2023, today is the 13 April 2023 and I have not received anything nor have I received my money back. Very disappointed, please refund back my money to me.
Thank you

The photos were amazing and the reminders to order were so great. I thought I had missed out but received an email and was able to order the pics I wanted

Yes

When I finally made an order I never got it

Not disappointed but this service is only available through an event.

make ur prices affordable.