Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4003 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2022 — Rated 10 out of 10 by R.B. Graduation Foto
What do you like about our products and services?

The quality

Report a concern   December 15, 2022 — Rated 10 out of 10 by J.K. Graduation Foto
What do you like about our products and services?

Fast delivery. Great quality photos

Report a concern   December 15, 2022 — Rated 10 out of 10 by D.R. Graduation Foto
What do you like about our products and services?

Great shot! Wonderful memories

Report a concern   December 15, 2022 — Rated 0 out of 10 by N.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are dark and have poor resolution. My cell phone photos are of better quality than the ones that I purchased. I’m trying to find someone that can lighten them and clear them up.

Report a concern   December 9, 2022 — Rated 10 out of 10 by K.B. Graduation Foto
What do you like about our products and services?

Quality of the photo and enhancements..

Report a concern   December 8, 2022 — Rated 10 out of 10 by R.W. Graduation Foto
What do you like about our products and services?

Easy to order, great quality quick turnaround

Report a concern   December 8, 2022 — Rated 10 out of 10 by A.Y. Graduation Foto
What do you like about our products and services?

Great photo!

Report a concern   November 30, 2022 — Rated 10 out of 10 by H.I. Graduation Foto
What do you like about our products and services?

It was inexpensive and exactly what I wanted.

Report a concern   November 28, 2022 — Rated 5 out of 10 by E.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

It was raining when our photo and magnet were delivered. Since it was just in a cardboard envelope, the photo was a little water damaged.

Report a concern   November 28, 2022 — Rated 10 out of 10 by R.R. Graduation Foto
What do you like about our products and services?

Affordable and professional.

Report a concern   November 28, 2022 — Rated 10 out of 10 by D.H. Graduation Foto
What do you like about our products and services?

Quick turnaround once ordered…

Report a concern   November 24, 2022 — Rated 0 out of 10 by R.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I thought the pictures I bought would have blocked the other kids standing behind him. I don’t like that I can see the other kids behind him. Could of had a different background for a special night for Seniors. Thanks

Report a concern   November 24, 2022 — Rated 5 out of 10 by K.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Quality is ok. Prefer an MSU flag as a background.

Report a concern   November 20, 2022 — Rated 7 out of 10 by E.F. Graduation Foto
What could we do to improve?

Take more than one picture---Not necessarily full front view.

Report a concern   November 18, 2022 — Rated 3 out of 10 by N.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were not the best. Every pose was horrible. If you’re capturing a moment tell someone to fix their clothes or their that. It was not worth the money.

Report a concern   November 18, 2022 — Rated 10 out of 10 by D.S. Graduation Foto
What do you like about our products and services?

Very good pic!

Report a concern   November 17, 2022 — Rated 10 out of 10 by L.J. Graduation Foto
What do you like about our products and services?

Excellent quality

Report a concern   November 17, 2022 — Rated 0 out of 10 by C.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photo came damaged and still has not been replaced. Charged me a lot of money for a flimsy damaged print out that I could’ve done better at home.

Report a concern   November 17, 2022 — Rated 0 out of 10 by R.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Actually remove stray hairs when the customer pays for it and reply back to customer questions and concerns.

Report a concern   November 17, 2022 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Thank you for sending out a reminder to order photos, so many months later.

At the time of commencement, I was angry that my daughter was wearing a mask in the photos, (she refused to take it off) and I did not want to pay for such a photo. I now realize it is a moment in time, and the mask describes her personality, and while I would have liked the smile... I can appreciate the photo.

Lovely clarity & color

Report a concern   November 17, 2022 — Rated 10 out of 10 by J.D. Graduation Foto
What do you like about our products and services?

I dont know who to really reccomend it to. But i loved getting the email each year letting me know i could still purchase the photos

Report a concern   November 13, 2022 — Rated 10 out of 10 by M.T. Graduation Foto
What do you like about our products and services?

We were able to get pictures of our graduate
Cost is a little high for pictures.
Customer Servicy Representative was extremely helpful as I needed to request pictures be mailed again. I did not receive the original set mailed
She made the process easy and I feel I will receive the pictures very soon.
Thank you!!

Report a concern   November 11, 2022 — Rated 5 out of 10 by M.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

No disappointment, it's a neutral score. My senior is done with school and there's no reason for me to refer.

Report a concern   November 10, 2022 — Rated 9 out of 10 by P.M. Graduation Foto
What do you like about our products and services?

Service was fast and the prints look great. Thx

Report a concern   November 10, 2022 — Rated 0 out of 10 by M.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

Reply to my e-mail regarding my order!!!!!😫

Report a concern   November 10, 2022 — Rated 3 out of 10 by S.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photo paper was not good. I expected better presentation

Report a concern   November 10, 2022 — Rated 10 out of 10 by A.M.M. Graduation Foto
What do you like about our products and services?

Fast service, great pricing

Report a concern   November 10, 2022 — Rated 9 out of 10 by P.B. Graduation Foto
What do you like about our products and services?

although my daughter has been out of high school (and now college). it was a great remember of a special day, especially because one of the individuals in the picture has passed away. the service and easy to get a picture.

Report a concern   November 4, 2022 — Rated 10 out of 10 by M.W. Graduation Foto
What do you like about our products and services?

Price and availability years after graduation

Report a concern   November 4, 2022 — Rated 10 out of 10 by L.D. Graduation Foto
What do you like about our products and services?

I like the fact that you still offer the products after such a long time. Thank you!


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