based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service. Reasonable pricing. Great photos!
Ridiculous pricing...but more importantly, I never received the picture. So, now I'm going to have to spend my time on a call with you.
The pictures were all fantastic. The lower rating was for how expensive they were. Especially the cost of the downloads.
The clarity
Great photo . Printed and shipped quickly. Thank you!
Picture were of good quality and I received them daily quickly
The efficacy in how you operate and the speed in which I received my photos. Thank you
Clear professional images.
The packages are ridiculously expensive for very poor quality photos.
Very nice
The holiday sale for great and they came quicker than I expected.
Great images! Good quality and captured facial expressions well (eyes not closed)!
Very professional workers, very good quality pictures, fast service, very caring people.
Excellent quality and a great value
Good quality and received them so quick!
Very clean and easy to process. Thanks
Simple to view, choose, and order. Fast delivery.
Easy to order. Great quality and fast delivery.
I don’t have any friends with graduating seniors: even if I did the school books your company not graduates so why would you ask me if I would recommend your company?
I have not received the package photos I ordered.
What are you doing about it to correct it. I need my order to be sent to me.
Name removed
Phone number removed
Not clear
When I finally tracked down which company had take our daughters graduation photo they could see there was something in the system but it didn’t go through. Why wouldn’t they reach out? These are once in a lifetime pictures. Upon ordering it was amazing quick service and turn around
I received a very nice 8 x 10 inch photo. The price was very reasonable and it arrived quickly. Very happy with it.
I ordered several items and never received them. I emailed a couple times with no direct reply.
quick service quality photos
I emailed and also called leaving a message for clarification about how the photo would look. I never got a response from you. I ended up buying because the 'sale' was ending despite not knowing the details I was trying to find out.
The buying instructions indicated that I would get an 'immediate' download and it was not immediate, so for a day worried that I had spent my money for nothing. When I did get the download, the school name printed on the diploma does not show clearly due to being partially cropped out. Additionally, the school name (and "Commencement 2022") is added to the photo in an awkward location which detracts from the photo.
Overall, I would not have purchased the photo with it cropped the way it was; had anyone in your customer service taken time to respond to my information requests, you might have been able to change the photo cropping so the school name from the diploma shows on the photo which is what I wanted. I bought 3 photos but I really wanted the close-up and decided to buy 3 due to the pricing structure. As it turns out, I spent a lot of money (I don't know how much you make an hour, but it is about a day's work for me!) for photos that I will likely never use.
Paid over $100 for digital uplands for my daughter's law school graduation from MSU. No one will send them to me. Plaque was not completed correctly. Wording left off completely.
Approximately $180 spent, nothing to show for it.
Just ordered the same from Island Photography for my son who graduated from Quinnipiac Law School. Plaque is perfect and I received the digital uploads immediately.
Extremely disappointing. I have sent receipt to customer service and have had nothing sent back in the way of pictures.
Amy L. Chirco
First name removed J. Chirco, Esq.
Photo shipped only in an envelope. No protection. No cardboard or anything rigid to prevent bending
1. My daughter's graduation pic in cap and gown had a background of the school's standard brown metal door with a sign on it (can't remember if it said Exit or something like that). If she was taller, she would have likely blocked this out. This was very tacky. The other choice was a patriotic background which was too much. Just a standard blue or black background would have been preferred. I didn't order any because of this
2. Her white coat pic was only a close up of her. I was disappointed you didn't get pics of her being "coated" like you did with my other kids in prior years.
Pictures were done very well, clarity and color were excellent.