Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2023 — Rated 8 out of 10 by C.G. Graduation Foto
What could we do to improve?

Could be a little less expensive.

Report a concern   April 15, 2023 — Rated 10 out of 10 by E.Z. Graduation Foto
What do you like about our products and services?

pictures were very nice and quick delivery. Reached out to me. I didn't have to reach out to you.

Report a concern   April 15, 2023 — Rated 8 out of 10 by K.M. Graduation Foto
What could we do to improve?

Pictures were rushed so give them a minute instead of walking while receiving diploma with tassel in front of face

Report a concern   April 14, 2023 — Rated 8 out of 10 by C.P. Graduation Foto
What could we do to improve?

I paid for a light touch up and the photo came out with her face and hands looking red ! I had to get a replacement photo for the gift .

Report a concern   April 14, 2023 — Rated 10 out of 10 by T.J. Graduation Foto
What do you like about our products and services?

Great customer service the rep I spoke to was fabulous and explained the different packages.

Report a concern   April 13, 2023 — Rated 8 out of 10 by J.T. Graduation Foto
What could we do to improve?

lower the prices some. very expensive

Report a concern   April 13, 2023 — Rated 10 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

Good customer service

Report a concern   April 13, 2023 — Rated 2 out of 10 by T.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The writing on the Plack was in the wrong location.

Report a concern   April 13, 2023 — Rated 10 out of 10 by C.R.A. Graduation Foto
What do you like about our products and services?

I loved my picture! Thank you!

Report a concern   April 13, 2023 — Rated 1 out of 10 by A.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

For $50 just 3 pictures terrible quality.Not impressed at all.

Report a concern   April 13, 2023 — Rated 10 out of 10 by T.W. Graduation Foto
What do you like about our products and services?

My photos were great!

Report a concern   April 13, 2023 — Rated 9 out of 10 by J.W. Graduation Foto
What do you like about our products and services?

The pictures are great, prices are a little high for digital copies

Report a concern   April 13, 2023 — Rated 0 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are ridiculous. I dont care what the reasons are. Way to take advantage of human beings. Also, find a better way to get people to overpay for for images of their kids instead of lying and telling them their images are going to be deleted on a certain date. Why would you feel the need to lie? Ridiculous.

Report a concern   April 13, 2023 — Rated 8 out of 10 by J.P. Graduation Foto
What could we do to improve?

Nothing

Report a concern   April 13, 2023 — Rated 0 out of 10 by L.I. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received my 2022 Cedarville University graduation pictures that I purchased since 17 March 2023, today is the 13 April 2023 and I have not received anything nor have I received my money back. Very disappointed, please refund back my money to me.
Thank you

Report a concern   April 13, 2023 — Rated 10 out of 10 by P.S. Graduation Foto
What do you like about our products and services?

The photos were amazing and the reminders to order were so great. I thought I had missed out but received an email and was able to order the pics I wanted

Report a concern   April 8, 2023 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

Yes

Report a concern   April 7, 2023 — Rated 2 out of 10 by J.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

When I finally made an order I never got it

Report a concern   April 7, 2023 — Rated 6 out of 10 by T.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not disappointed but this service is only available through an event.

Report a concern   April 7, 2023 — Rated 0 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

make ur prices affordable.

Report a concern   April 7, 2023 — Rated 2 out of 10 by J.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo was sent without even having a piece of cardboard in the envelope. Also, the retouching should not be so expensive. My daughter's face looks all shiny in a fake way. She doesn't like the photo of herself on that special day.

Report a concern   April 7, 2023 — Rated 7 out of 10 by A.H. Graduation Foto
What could we do to improve?

In the picture of my son his graduation cap has a shadow and it looks like there are two hats hooked together in the picture.

Report a concern   April 7, 2023 — Rated 3 out of 10 by K.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The engraving on the plaque had uneven spacing and different fonts...it looked terrible. I did call though and they were going to send a new engraving plaque to replace. I can write a new review after I receive it, etc.

Report a concern   April 7, 2023 — Rated 5 out of 10 by W.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

My daughter said that the caption said ‘Commencment….’ And claimed that wasn’t accurate.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Great picture quality.

Report a concern   April 7, 2023 — Rated 10 out of 10 by S.W. Graduation Foto
What do you like about our products and services?

The final reminders before deletion, that was pretty awesome to still be able to capture those memories.

Thank you.

Report a concern   April 6, 2023 — Rated 0 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos $300 worth were shipped in a flimsy envelope and they were bent and damaged.

Report a concern   April 6, 2023 — Rated 10 out of 10 by L.O. Graduation Foto
What do you like about our products and services?

Better angle than we could get in audience

Report a concern   April 6, 2023 — Rated 10 out of 10 by C.L. Graduation Foto
What do you like about our products and services?

Very good people

Report a concern   April 6, 2023 — Rated 0 out of 10 by T.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

poor quality photos


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