based on 4302 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Picture arrived late and bent
I sent email of my frustration that a picture purchased for $26 and “first class postal” should have arrived in better packaging and better care
Will not use them in the future and do not recommend their customer service either
The cropping tool was a bit awkward.
super expensive
Digital photos are unable to send to all email addresses. I had to call and have it sent to a different email which is when I was told they can’t be sent to all email addresses. Very inconvenient for something so incredibly expensive.
Nice work, but the price was too high.
I received the pearlized finish and felt that it was blurry. Not as clear as I would have expected for such a memorable occasion.
The photos are wonderful. Turn around time on ordering is extremely quick!
Quick and easy to use
Horrible pics
I never got the magnet photo I bought.
Have not received my order yet.
Picture was blurry. Couldn’t tell from the online image that was covered in watermarks
Easy and fast
The photos are awesome, there is just one shadow that maybe could have been retouched? Over all we love them
VERY overpriced for a 1-time digital download. I believe $20-30 for 1 photo is expensive enough. Maybe more people would actually purchase their pictures if it would be affordable.
Also, tagged another person on 2 of the pictures that looked (I guess) similar to me.
Súper expensive and not that good quality
Well, the photos were taken after a Denison tradition, the Senior Soiree (stay up all night to watch the sun rise)- live at the morning ceremony. This seems like a less than ideal time to take a memorable photograph of a graduate for which a family hangs on the walls of their home, which is a timeless tradition.
Lower the prices a little bit.
The finishing fee could be less and it is not that different from the regular finish. The pictures are too pricey.
Overpriced, poorly filtered pictures!
expensive
The color and they different backgrounds
If the prices were cheaper it would be so helpful! It's a super special day but we've already spent so much money on Gowns and caps and driving and getting there and it's just a pain to have to pay almost $15 for the cheapest picture option. I wanted one of each of my pictures but could only afford 3, which still cost me $40. It's just a bit much
It was very easy to order. Thank you.
There was no where to check for last minute hair and makeup, no student knew where to look for the stage photo, and there were peoples head and eyes over the shoulder in photos. I returned mine for a refund
Photo was bent-low quality
The photo looks photoshopped or something. Not very natural
My picture I ordered was blurry and out of focus and I reached out to your company and never heard back
Thank you! I was glad that I had the opportunity to choose the perfect photo that I wanted and order it. Fast service!