Customer Testimonials
High quality products and services. Great and helpful sales associates.
I bought an adult tricycle from a friend, and purchased some safety accessories which needed to be attached to the trike. When I got home and realized I probably could not install them by myself, I called and they were enthusiastically agreeable to mounting the four pieces I bought without charging me any extra labor ... "service after the sale" is not exactly standard procedure anymore. I am very appreciative, and told them they have a customer for life!!
They helped me with my EBike when no one else would. And they were very quick! My husband and I will keep going there for our bike needs.
Always honest and friendly
Your employees are very knowledgeable and helpful
BikeMart is truly a one-stop destination for all your family’s biking needs—offering options for every age and interest. Their customer service is exceptional, with team members like Cameron and Matthew consistently going above and beyond to ensure an outstanding experience. Prices are fair, and what truly sets them apart is how thoughtfully they take the time to understand your needs and recommend what will work best for you. I wholeheartedly recommend BikeMart to everyone I know!
I had a tube replaced while I waited. Very professional and friendly service. Also replaced the batteries in my Garmin sensors. That was so helpful!!
Knowledgeable helpful staff!
Bike is great
Great attention to detail from the staff and very accommodating behavior. Special mention for Cameron. He's been extremely helpful and polite!
Service members and sales people were welcoming, friendly, and provided prompt repairs & service.
They always take great care of my bike and are the most knowledgeable bike techs around.
Awesome fast service and love that the technician offered advice as well.
Products and service has been very reliable!
Your staff is very knowledgeable and helpful.
The service is top notch
Great location and helpful staff.
Andy is awesome.
I loved the fact that even though you are a business your employees are real people and interact as people. My technician and I discussed plants and grand mothers and children while he adjusted my bike to fit me. I love it
Good
Alver provided excellent on time service of my drivetrain and dropper. Thanks!
Great selection - had what I wanted in stock. Super helpful staff !
Bike was completed as promised. Always great service.
Brian was extremely personal and very helpful
The service department is great! Alver (sp?)
Is extremely knowledgeable and professional as well -
Incredibly knowledgeable staff. Quickly took a look at both our kiddos’ bikes, put air in all the tires and helped diagnose which ones were just too flat and which needed a new inner-tube. They were able to quickly put in a new tube while we ran another errand. Received a text message when the work was completed and checkout out was seamless. Not the first time we’ve used Bike Mart and it certainly won’t be the last.
Always very friendly, helpful, and knowledgeable associates.
Quick fast service
Outstanding customer service, solving my unusually issue really fast and with the best attitude!, congrats Bike Mart team
Great customer service no matter how big or small the issue or price tag. Thank you.
I love the store, people are friendly and helpful. I gave you guys top scores! My feedback would be after replacing my tube they left my chain off so when I got on to ride it, i had a surprise there. The tire was not really pumped up enough (could just be my preference). Also I would have liked if they checked my other tire they did not fix as that one was very low, that would have been just something nice for them to do especially for someone who bought the bike there and services it there. But i usually always have a great experience there and will continue to come back to purchase and service my sons bike there.