Customer Testimonials
Product we purchased was excellent
Service outstanding from sales to actual service department
Big thanks to Matthew and Brian for helping me find the right bike for my riding goals. The process was very easy, and their knowledge made me confident in my purchase. They were able to get my suspension, seat, and handle bar/controls set up for my size/weight before I took the bike home. The passion they have for riding shined through during the process, so my experience was more than just a point of sale transaction.
Thanks guys!
Matt Jones
I really value the sales and service teams experience and key recommendations which makes my riding experience better. I.e., upgrades, sizing and products that are not suitable for my bikes configuration.
Customers service
Your bike technician's are super knowledgeable, personable, and friendly.
The technician counter went out of their way to help when I needed special part.
courteous, knowledgeable staff who are able to provide options and great advice on bike model and accessories. The staff is geniunely interested in achieving your desired biking outcomes.
Friendly, knowledgeable, professional service.
Made it very easy. Thank you
The staff are really great and very helpful.
Great service! Very glad I bought my bike there. Alver is a fantastic mechanic.
Staff were very helpful and knowledgeable
The Bike Mart in Frisco has always covered my bicycle needs in sales, service and parts. Alver Dunbar in the service department is extremely knowledgeable on tuning up my Specialized bike.
Good quality selection and super helpful staff.
The service is outstanding and the staff always talks you through the options. They are honest and don't push products that you either don't need or would be too costly for your needs.
Service was promptly completed, and thoroughly done. Appreciate getting text updates on status.
Great Service
Always the nicest people! Excellent service! Our go-to for all our family members' bikes and service!
Excellent team. I couldn’t be happier with their honesty and professionalism
Alver does a great job in the service department. He always takes great care of my bike and delivers great service.
Helpful staff and they went the extra mile helping me out with info and helping install and accessory.
The staff was very friendly, knowledgeable and helpful. They made sure my new bike was set up they way I wanted and that I understood all of the components.
The level of service at Bike Mart in Prosper is top notch. The staff is always super helpful and has a great attitude. They always have what I need in stock. I really appreciate the service team fixing my flat while I waited.
The service was phenomenal!
Friendly staff and reasonably priced tune up service
Highly skilled technicians, prompt service, and great prices!
Service staff is friendly and knowledgeable. They always do a great job getting my bike in good shape
Staff is extremely knowledgeable and helpful. Went above and beyond to repair my unique Cannondale MB while saving me money!
Always prompt and knowledgeable.
First time to this location. I have been to the one in Richardson many times. The staff were all very friendly and helpful.