Customer Testimonials
Super quick repairs and service on my son’s mountain bike and road bike. Every person that helped me was informative, kind, and very helpful! Thank you, Bike Mart - Prosper!
Great service performed and it was done quickly
Friendly and fast .
Thank you 🩵
Love my new electric bike and my grandson loves his new BMX bike.
Professional and thorough.
I purchased a bike for my son yesterday at Bike Mart - Prosper. Steve helped us with the purchase. He was very helpful and provided complete attention to us. He helped us find the bike which suits my kid. Me and kid are very happy with the purchase.
Kudos to Steve for providing an excellent customer service. Great experience and we would definitely visit again.
Great selection and quality. Helpful staff.
Good prices, great inventory.
The service was amazing. Diagnosed and fixed my sons bike quickly and affordably.
I have shopped at Bike Mart several times and it has always been a great experience. This was my first time using the repair shop and Andy was great. I will return for future repairs due to the shop’s courtesy and professionalism.
Great service and quick turnaround
Andy in the service department was great, knowledgeable and very helpful.
Service! The guys in the service area are so helpful.
The employees are very knowledgable and always go above and beyond.
Great services great products!
Knowlegable service person - quick work!
Expert technical service!
Proactive employees, everyone I interacted with obviously had ownership of their job. Pleasant, efficient, great experience.
Cameron and Steven were very helpful for my first mountain bike. Not pushy and very informative with the bikes they have. Even helped my 3 year old be entertained while I was there.
Staff were very attentive.
Great service and very knowledgeable staff!
You have a great group of people that are always willing to help and very knowledgeable. Cameron is one person that especially stands out and has helped me countless times with questions and suggestions.
As a newb coming in I was very nervous but Steve made me feel comfortable and very welcomed. Will for sure be back!
Very knowledgeable and friendly staff. Good selection of quality products. If it’s not in their inventory they will check the other Bike Marts to find what you need. I’ve always had great service at this company.
I like Bike Mart because of the people that work in sales, parts and service. They are all great to communicate with no matter the subject.
It was quick and the service was amazing
Good service
Great service and did a nice job reviewing the needs and outside of the basic tuneup, it was fair prices for the repair.
Very friendly and knowledgeable, and the cost of the service matched the original estimate.
Maintenance team was able to help me with a few things even though they were backed up a week. I have a race this weekend and they were nice enough to at least look at the bike to make sure I was all good as well as put sealant and new grips on the bike!