- Phone: 8178214780
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Customer Testimonials
Great people, products and great service!
The staff was awesome especially Erik! 10/10 would recommend
Very helpful and communicative staff. Great services and quick turnaround.
Aubrey, Kelso, and everyone else I've interacted with have been both kind and professional in all my dealings with them.
Fantastic customer service.
Had a repair , very fast and came in less cost
I got a bike rental and the employees at this location were great!
Austin was very knowledgeable and answered all our questions. Never felt rushed or pressured. Friendly, hometown bike shop. Will be back!
The service is outstanding.
Excellent service and they did everything I needed done. The Wahoo trainer I bought needed to have a 10 speed cassette and they did it while I was in the store. They helped me take it to the car and load it. Uniformly great service!
I’m not going anywhere else!
The people, service, and quality work. Kelly was exceptional. Friendly, helpful and even had a discount on my ticket!
You all are the best!
Speedy and friendly service.
Service was thorough and timely.
Fantastic service at the clearfork location. They went above and beyond for us and our daughter who was picking up her birthday present. Would recommend and would for sure be coming back.
Great customer service and knowledgeable staff.
Very informative, customer service was great
Everyone at this business is incredibly personable and always willing to help. They consistently get me in quickly and have gone above and beyond to ensure my bike is up and running whenever I need it. Outstanding service and a team that truly cares! Highly recommend!
I heard this place was awarded “Best Bicycle Shop in Fort Worth.” I’ll be honest, I wasn’t sure how you even earn that title, but after my recent visit, it was clear. Hands down most helpful and friendly staff I’ve encountered in the city and such a great selection on honey stinger waffles. I might even go back tomorrow.
Outstanding customer service
Every staff knows everything about bikes. They were helpful, courteous, and incredibly accommodating.
Knowledgeable and helpful staff.
The whole team is always amazing. They genuinely listen to you, offer incredible feedback and honesty. If you’re a newbie or a seasoned rider, you’ve gotta go see the crew here.
Erik and Austin were phenomenal. They both are very informed and were able to help me get exactly what I wanted. I would 100% send family and friends your way! Thanks again!
The customer service is excellent and the repairs are flawless and exact!! Thank you Bike Mart for getting me back on the trail!!
Good services, nice people, good selection
Great service and greatn people!!
The mechanics are friendly and knowledgeable.
Great service and helped us with our issues.
Rented e-bikes to ride on the Trinity Trail and staff members Ben and Eric helped us during our time in the store. Both were amazing and very knowledgable. It was a great experience.
Everything was great. My only issue is that I don't love saying I went to 'Bike Mart' to buy a bike. It just doesn't sound cool. But - the service and products are great. My son loves his bike and I know it'll last for years :)