Customer Testimonials

What a difference. Ciesol was so helpful. Showed me different bikes and let me try the bike out. The manager or owner was wonderful. I returned the bike and they were so understanding.
I can’t say enough good things about this store and the people who work there.

Great employees

Expertise and equipment availability. You are my "go to".

Knowledgeable friendly staff, excellent service department, great selection of bikes and accessories. Why would you go anywhere else.

The service team is great !!!

Very helpful selecting the proper tool to remove my rear free-wheel sprocket.

They did a great job quickly while I waited. The bike works great now and I am very happy.

Great and friendly service !
The gm Erik was friendly and helpful, and celco was very knowledgeable about bikes and components.
Ethan was quick to help me find the tools I was looking for.
Kelly and Aubrey in the service department are always quick and thorough when working on bike service !

Got to us quickly.

Incredible service at a very fair price.

The team communicated very well throughout the process and actually completed my repair way ahead of schedule.

Tom was great! I didn’t know anything about bikes for kids and wanted to get one for our two year old and didn’t know where to start. Tom explained how the bike worked and would grow with our kid, along with advice on how to get started and coach her. He was attentive but didn’t hover, and even gave us space when she tried out the bike to not make her nervous! We weren’t planning on buying a bike that day but he sold us on it and we’re excited to try it out!

I liked the ability to test ride to make sure I shave the correct bike. Staff was nice and helpful.

Excellent service, 100% recommend.

Great service and friendly from the second I walked in the door.

I loved how easy it was to ask for help and find what I was looking for. Had the loveliest conversation with the gentlemen’s with pretty blue eyes! You’re lucky to have him on your team.

Eric and his team always take great care of me when I visit the store. I was a customer at Bike Mart White Rock and when I moved to Fort Worth I became a customer of Bike Mart Trailhead at Clearfork. Excellent service, products and people.

Friendly, knowledgeable service! Didn’t try to upsell me. Finished my bike in 2 days after they quoted me a week. I’ll definitely be back

Service is great.
Mechanics know their stuff!
I got a new chain installed mid ride , was in and out in 15 min..

The services are amazing! The staff is so kind and helpful! I bought my bike here and anytime I need something they are so helpful. They not only service the bike, but they’ve helped me learn how to take care of it as well!

ALL THE STAFF IS VERY KNOWLABLE AND HELPFULL. IF THEY DONT HAVE SOMETHING IN STOCK, THEY CAN GET IT.

This shop is staffed by honest and knowledgeable individuals who were clear on what I was looking for and addressed every question that I had.

Everyone there is very friendly, and the selection is great.

Excellent help and customer service- and the discounts. This is a great bike shop and suggestions and assistance was great.

Rod

Personalized service very helpful salespersons

The staff was very helpful!

Easy to use

Had a wheel that needed truing, and this bikemart handled it super fast with top-notch quality. The bike feels smooth again, and the turnaround time was impressive. Definitely recommend them if you need reliable, skilled service!

Had Specialize tires IN STOCK.

Great people, great selection, best location and nice place to take a breather while you ride.

The products are very reasonable compared to other places, and you get hands-on help getting fitted for shoes. They are very professional and attentive to your needs. They also look and work on your bike. They are very friendly and greet you at the front when you come in.