Customer Testimonials

Honest people, outstanding customer service, and so easy to work with. They go above and beyond and offer the best service in the DFW area. Highly recommend BikeMart!

Great quality bikes and service from the staff. Staff very helpful on upkeep info as well.

Helpful clerk and wonderful sale pricez

Austin helped me with tire selection, excellent service.

Perfect staff
Excellent service

They did a great job swapping my feame

I really appreciate the friendly and knowledgeable staff. They’re always welcoming and eager to help, making every visit a great experience. Their expertise in bicycles is impressive—they can answer any question, whether it’s about choosing the right bike, maintenance tips, or upgrading components for better performance. No matter your level of experience, they take the time to explain things clearly and offer recommendations that truly fit your needs. Their passion for cycling really shows, making it a go-to place for anyone who loves bikes.

I had a bike delivered and assembled at the Fort Worth location. Shout out to the staff for taking the time to show me the details on my new gravel bike, including electric shifting charge ports and other features! The people at this store are always patient and answer my questions with care and professionalism.

Sales, service, and overall customer service is phenomal!! Love Austin, Kelley, Aubrey, Eric, and Celso. They are all very willing to help out with any of my bikes with repair, maintenance, suggestions, etc. most importantly, I love my new bike and all its accessories. They are the best team.

Eric and the team is absolutely perfect. Only bike shop I will come to, PERIOD.

Super friendly and knowledgeable. Will be going back for bike accessories and future bikes.

I have been using your bike rentals for friends & co-workers who come into town & want to go for a ride. Both mountain bikes & gravel bikes have been great with zero issues so far! I’ve also tried them out myself. Also, have a friendly & knowledgeable staff! Zero complaints.

Prompt service, helpful, & knowledgeable staff.

Great team, got us taken care of in a timely and professional manner.

Good Customer service

Staff was great but Erik was really wonderful. My husband has dementia and was looking for a type of bike he could ride since he has lost some balance due to the dementia. Erik was so kind and patient with him, and with his expertise, was able to get my husband into a recumbent bike that met his needs but is safe.

Once again Aubrey did not disappoint. Excellent service by a fine mechanic.

Ordered a bike and had it delivered to and assembled by bike mart. They Quick pick up and the gents helped me pick out a nice bike lock to go with it. In and out and pleasant experience overall.

Great shop! Erik is awesome as always! Walked out with an awesome new bike!

Excellent service and information. Very well stocked. The store is well organized, neat and clean.

Very friendly staff and eager to help.

Staff is polite, great communication when ordering product.

Sales and service is always great!

Product availability and friendly, helpful service.

The staff was courteous, professional and knowledgeable. Appreciated the recommendations given to keep our bikes in good shape! The annual tuneup was completed without delay, bikes were returned on time as promised.

They got my son all fixed up with his specialized balance bike! I didn’t want foam tires and they said no big deal, they swapped out the foam with rubber tires and the kid was off! 10 out of 10 would recommend!

I loved the fact that I could talk to a professional like Celso and Justin at any given time. They are knowledgeable and extremely professional. It was truly an amazing experience.

Thank you Bike Mart Team!!! : )

I have received wonderful service for my bikes and have found very good quality on every item i purchased at the store.

Erik Jones and the team at Bike Mart Fort Worth - Clearfork at the Trailhead are super friendly and very knowledgable. If you've been in their store more than once, they'll likely greet you by name. If they don't have what you need in stock, they'll order it for you and have it in no time. I'd recommend them to all cyclists, no matter your experience level.

Service and selection