- Phone: 8178214780
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Customer Testimonials
Friendly, knowledgable staff.
Everyone is very friendly and always willing to help.
Very friendly and fast service. Associate was very knowledgeable.
Great tune-up, the bike looked great and ran perfectly. Scheduled for a week return and was ready in 2 days so I got back on it much quicker!
Amazing service on all accounts. I came in on September 4th needing a new inner tube and was out within 15 mins total, installation and checkout time included. Very friendly and helpful team.
Great staff and service !
The tech who worked on my bike was very knowledgeable and helpful.
We had a great buying experience. Very easy and smooth process.
Good service. Responsive techs.
The employees are nice, and my bike repair came out amazing!
I contacted Bike Mart about a specific bike and the connected me with the FW store. The FW store was very quick to respond and we quickly initiated the sale. The bike arrived in a week, they took measurements from my current bike, and I quickly had my new bike. It was a great buying experience.
Very professional, knowledgeable and your team made my buying experience very enjoyable.
Great staff and quality products!
Ben was super helpful from renting bikes to ride on the trail, to offering assistance and info about bikes we were looking at, to even helping us test drive an ebike. He was incredibly knowledgeable and very kind. 10/10 service!
Kelly, in the service department, helped me. I needed my brakes adjusted. He was very nice and had my bike ready, and safe to ride again, within a few hours. When I returned to pick my bike up, another super friendly young man rang up my charges and helped get me in my way. I’d definitely return for future service.
Friendly helpful service.
very quick turn around time for repairs. Aubrey was great as usual!
Bike mart has nice selection of bicycles and gear. Sales tech Ben was very helpful with information and advise as I picked up my bicycle.
Prompt, friendly, professional!
Your shop is very dependable when it comes to bike repair and maintenance. Everyone is also friendly and try hard to find solutions to customer’s problems. Great location.
Great helpful staff! And they were so kind to squeeze my flats in the same day I brought the bike in. Go Bike Mart!
Good assortments. Has exactly what I needed
Erik went over the bike with me and was able to set it up perfectly for me...... He took the time to ask questions to find out what if any issues I was experiencing and gave recommendation. He was not rushed and took the appropriate amount of time. The staff was very knowledgeable and friendly.
The customer service is exceptional.
Friendly staff and excellent bicycle service!
Friendly and good service
Celso is the consummate professional. He imparted knowledge and wisdom in the purchase of my Giant Revolt!! This was my first bike purchase in 16 years. He also threw in encouragement which was highly appreciated!! Thank you, Thank you. Thank you!!
Excellent service and quality product. Already recommended to a friend
Extremely friendly staff - didn't hesitate to help with a flat I had on my stroller. Will definitely be back - hope to buy a couple of bikes next time!

The Team is very knowledgeable, they work hard to get you into a bike that will keep you riding for years to come. The bike mechanics are exceptional, and will take the time to explain the repairs and give you a quick tutorial specific to the Trinity Trails!!!!