Customer Testimonials

I asked for a “second set of eyes” inspection of my tandem, DI2 update, and a few other odds and ends before a big cycling trip to Canada in August. They found an issue with the bike I had not detected and ordered the replacement parts. Bike is back to 100%. There is no better cycle shop in the state than Bike Mart.

Fantastic help from the manager Erik Jones who was super friendly, understanding, and helped adapt the bike to my needs. Thank you!

Your staff is extremely pleasant and helpful

Expert advice, and help from people who love biking and care about their customers.

The staff was great! They were extremely attentive, listened to what I needed done, took the time needed to make sure everything was right before and after my pickup.

Additionally, they were able to fit my trike into an already full schedule and even complete the job a day prior to the best estimate.

Kelly was professional, courteous and so helpful I will not go anywhere else for bike and trike needs.

Thanks so much!

My bike was in great shape after it's tune up! And it was done earlier than promised!

Thanks

Great access to the bike/walking trail and excellent drive through service if needed. Guys got my water bottle holder installed and was out on the path in no time.

Aubrey helped repair my rim and install new tyres under 24 hr turnaround.

Excellent customer service helping me troubleshoot/diagnose a problem with my bike and come up with possible solutions. Appreciated the time spent with me.

Fast, friendly and professional mechanics!

They were friendly and knowledgeable about the product and did not put pressure on getting a bike

Quick service

Staff was very helpful and completed service on my bike before promised date. Sought approval before moving forward with unexpected repairs. Very happy with every aspect of the experience.

Service with a smile !

Great service

Staff is always helpful and polite. Always have the products I need.

Great selection of bikes and amazing customer service!

Really nice employees!

Excellent service and very friendly staff

Quick and easy. Very nice shop too. Nice people.

Awesome customer service!!!!

Friendly staff, great mechanical service in a timely fashion

Very helpful and a lot of expertise!

Wheel and spoke fixed very quickly.

Perfect place for a bike shop! Bathrooms close, food close. Anything you might need for the ride is there! Helpful staff! Beautiful place!

Great fast friendly service.

Took my bike in for a general checkup, and to have it cleaned/detailed. They did a phenomenal job, the bike looks like new, and to top it off , the tires were flat, on the day I was picking it up, and they replaced them at no charge. Love these guys, and I will be back!

Very friendly staff. Very knowledgeable about their products.

Personalized excellence.