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Customer Testimonials
Near my home. Knowledgeable staff. Good selection available.
Aubry is the best.
Great service
Fast and friendly service.
Ben was very helpful
Answered all my questions, didnt feel pressured, staff knew about bikes first hand instead of selling a product they dont use.
Friendly and helpful staff.
Good service and a good assortment of cycling essentials.
Easy…quick and great follow up
Product was in stock. Sales person was helpful.
Ben was great to work with! He made selecting the right bike easy and fun for our us. The rest ride process was easy and he helped us find the right color.
Everyone is super friendly and knowledgeable. They get me in and out super fast so I can hit either the trails or the skatepark
Austin was friendly and very helpful
The Team is very knowledgeable, they work hard to get you into a bike that will keep you riding for years to come. The bike mechanics are exceptional, and will take the time to explain the repairs and give you a quick tutorial specific to the Trinity Trails!!!!
Friendly, knowledgable staff.
Everyone is very friendly and always willing to help.
Very friendly and fast service. Associate was very knowledgeable.
Great tune-up, the bike looked great and ran perfectly. Scheduled for a week return and was ready in 2 days so I got back on it much quicker!
Amazing service on all accounts. I came in on September 4th needing a new inner tube and was out within 15 mins total, installation and checkout time included. Very friendly and helpful team.
Great staff and service !
The tech who worked on my bike was very knowledgeable and helpful.
We had a great buying experience. Very easy and smooth process.
Good service. Responsive techs.
The employees are nice, and my bike repair came out amazing!
I contacted Bike Mart about a specific bike and the connected me with the FW store. The FW store was very quick to respond and we quickly initiated the sale. The bike arrived in a week, they took measurements from my current bike, and I quickly had my new bike. It was a great buying experience.
Very professional, knowledgeable and your team made my buying experience very enjoyable.
Great staff and quality products!
Ben was super helpful from renting bikes to ride on the trail, to offering assistance and info about bikes we were looking at, to even helping us test drive an ebike. He was incredibly knowledgeable and very kind. 10/10 service!
Kelly, in the service department, helped me. I needed my brakes adjusted. He was very nice and had my bike ready, and safe to ride again, within a few hours. When I returned to pick my bike up, another super friendly young man rang up my charges and helped get me in my way. I’d definitely return for future service.
The staff was very knowledgeable and friendly. Daniel talked to me and my husband about different hybrid bike options in the price range we were looking and offered valuable insight into each product. He helped determine what size bike frame I needed and special ordered the color that I wanted. The bike came in quickly and was assembled for me before I picked it up.