Customer Testimonials

We were asked if we needed help immediately and were shown to the areas where the items we neeed were. The one question we had in deciding between two products was answered well.

Convenient location. Great store personnel. Service is prompt and efficient. Good inventory selection.

I was in a rush as i had a race over the weekend. They were able to source a part and turn around the same day!!!

Nice location and helpful staff. Will return!

I have purchased both my bikes, and always had them serviced, at the Bike Mart in Richardson the new store on Lovers lane. Sales staff are helpful and knowledgeable. The repair service is spectacular. Every effort is made to keep your bike in top shape, and the cost is very reasonable. I would not take my bike anywhere else.

Good service

Good selection and great service.

Great selection; knowledgeable and friendly staff

Shame was great! The bike was fixed ahead of schedule, and we had great communication throughout the process. Will come here again

Mark was super knowledgeable and helped me pick out a great bike for my needs, Kevin (I think that was his name, shorter man with glasses) did a great job helping me pick out the starting bells and whistles, and the service team was super fast in putting everything together so I could take it home ready to ride. I’m looking forward to the maintenance class I signed up for.

The service department is great. Very polite and fixed the issue with my bike in a very short amount of time.

Great service; high quality goods

Comprehensive service and excellent customer service. I was talking to the manager like we were friends.

Helpful staff!

The man who helped me was so nice! I wish I could remember his name.

Elijah was great!

I like the products that bike mart carries and find the staff to be super friendly every time! They offer a great range of items with varying prices ranges.

Great experience

Great service

Quick and efficient service.

Very friendly and fixed our bikes quickly

Service was good; selection was good and sale price was very nice

I needed two tires replaced on my road bike. The service tech completed the service with professionalism and was efficient.

Excellent service and professionalism. I would recommend to everyone.

Nice selection, friendly (and knowledgeable) staff

Had shorts and socks on sale - I can always use an extra pair of biking shorts and socks. Friendly service - relaxed atmosphere.

Good service and timely turnaround.

Mark knew his stuff and got me in on a trade in of my old bike for a new Trek verve 1. So far it is great and much better than my old one.

Is good service as always.keep like that

Exceptional experience! My salesperson was the real reason I chose to buy from you all. She was wonderful. If the world was full of salespeople like her, it would be a much better retail environment. Well done!!