Customer Testimonials

I got what I needed but the person who was helping me was not that familar with the products yall sell. Nice guy but did not seem confident

Professional, timely, and reasonably priced.

The person that replaced my tire and tube was actually in sales but since he didn't have a customer at the time, he stepped into help.

Mark was very knowledgeable and helpful

Large variety in stock

I drove in from waco to purchase a Giant TCR Advanced Pro SL Disc a few days ago. The bike has been amazing. Everything is perfect about it.

The guys both in the front and in the back were super helpful. I even decided to change the tire size
for a second time that day and they jumped right on it with no complaints.

Thank you Bike Mart for everything to get me into a new saddle. I will be returning there for my future.

Good service and products

Good service

I like bikes

I'm an experienced rider, but not mechanically inclined. Needed a little work done on my shifters. The mechanic was really good and not "judgy". It was a simple fix, and I appreciate that he knocked it out in 15 minutes without having to drop my bike off.

They back their services. I hired this bike shop to put my bike together. They did a great job but the bike pulled to the right. They came to my home ( because I have an adult tricycle and did not have a rack to take the bike back to the shop) . They.readjusted my brakes. They really go out of their way to provide great service. Everything is working well. I would recommend them for any of your bike needs. I’m 72 and after many years of biking from boulder hopping to long distance riding in the mountains of Colorado. So I’m an experienced cyclist, however, somehow I became old.😂. I still like to bike and this company will keep me rolling for years. I highly recommend them to meet your bicycle needs from training wheels to tricycles.

Amazing staff and quality!

Service is the best.

Knowledgeable and polite staff.

Service was good on my repair.

Personal attention with details.

There is something for everyone…..all price ranges.

Davis is the best!!!!! He helped me and talked through everything. A great bike doctor

The bike that I rented was excellent - I had no problems with it for the entire time.
I called from New York to reserve the bike. It was ready for me when I got there. Everything went well - Thanks much!

Outgoing and prepared. I’ve never left disappointed.

Convenience of location with good inventory.

Friendly service, awesome advice. I recommend Bike Mart to anyone who is looking for a new bike or in need of service.

JP gives great customer service

Everything

great store helpful staff

The people. I went to 4 Bike Mart locations and at each location, I was greeted and offered help. Not only were the Bike Reps knowledgeable, but they were patient in helping me find the right bike. They were very friendly and helpful. I will be back.

Always friendly and well informed.

Mark was great at heling me out with my tire and tube. Thanks Mark!

their service was tight notch. I’m definitely going to buy another bike from them in the future.

I went to Bike Mart because my tire was deflated Upon inspection they found the cause and explained the repair. The cost was very competitive and quick. I appreciated their selection of bicycling products and think it is one of the largest and most complete in the DFW area.