based on 405 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
CONVENIENCE / NO CHEMICALS
I told the crew that came that the floors in the kitchen were just cleaned and try to stay off. But they didn't. No booties, no shoes off, just made mess on both sides of counter, even on inside of the counter they didn't even need to go. I'm sorry I gave $20 tip.
The staff did a good job.
There were areas that didn't look cleaned. When instructed to clean behind bedroom tables, they weren't done.
The carpet was still damp after 3 days
Quick and simple process. I am very satisfied
Customer service
Prompt, courteous service. Job well done by Kainalu. He was sensitive to homeoweners' pride in their home.
Friendly and helpful staff and hard working.
Knowledgeable technicians
Excellent cleaning results
No harsh chemicals
A very basic job that I over paid for. I could have simply rented the equipment and bought solution and performed the job just as well or better. They appeared armature like mom and son duo that was at their first job. Honestly, I am glad I moved my carpet rugs outside as I do not think I could have trusted them inside my home due to their inexperience. This company appears great in advertising but lacks any real experience or knowledge from their workers. They appeared to want to leave no sooner the they arrived on the job. $160 per 30 min of work. I won't hire them again.
Fabulous professional people! Great job!
No chemical odors left. The system got animal urine out of my rental's closets. ZeroRez is worth the money. It works!
Wonderful, wonderful service! Maile, Kainalu, Q, and Amy were all so lovely to work with. Kind, professional, proficient, informative and very caring with our vintage rugs. Highly recommend!
We will definitely get our rugs cleaned here.
Outstanding service, very professional; most importantly, great customer service and on time.
Timely, quick, efficient, very pleasant. The job of cleaning our luxury vinyl floor was done very well.
Professional, punctual, positive and they do an amazing job cleaning carpets & area rugs. No smell, no residue, quick drying time with minimal impact to your home and your wallet!
I was very impressed and am satisfied with the service I received. Decently priced and they were quick and efficient. I will definitely be calling them again.
Service was awesome!!
This is like the third one of these feed backs stop
Everything was wonderful, staff, cleaning of my area rugs was awesome, they came out so clean.
Professional friendly service. No chemical selling residue. Carpets felt clean and fresh!
Easy to schedule and great service!
Excellent customer when I called on Friday. Picked up my area rug as scheduled on Monday . Returned the next day, clean dry, spot free
Thank you! Super easy and was in the middle of ballpark of competitor pricing.
Cleaning met my expectations after they completed the job.
I like how clean my passenger seat is after Robert cleaned it. I also like how professional, knowledgeable and passionate he was when telling me about the process and the cleaning product he used. I will definitely being using Zerorez services again!
Your cleaning operators services took their time to clean even though they are on a time it was done efficiently and professionally. The product has done an excellent job at cleaning we couldn’t believe how clean our carpet is.
Awesome staff and amazing service
fast and clean