- Phone: 248-349-0900
- Visit Website
Customer Testimonials
The staff
Friendly and quick service. Willingness to explain.
Matt in service took great care of me. When we found an issue in the packing lot upon pickup, he quickly grabbed a few techs and they sorted it out before I left. My experience at the Birch Run location was much better than my experience at another Michigan location.
The staff was very friendly and easy to do business with. Pricing was very competitive and we are very happy with our new Grand Design Solitude !
Thomas the service manager stepping up and making sure all was good
Friendly. Great waiting room!
Overall great experience, staff was very friendly and extremly helpful.
The experience was great until we discovered that we were going to pay for the ECP protection and it had not been applied. Had it not been for my husband questioning if it was applied, we would’ve paid for a service we did not receive.
Mike Williams was great to work with.
Alan from service was very informative and very helpful thru my service work
Nichole did an awesome job showing us everything about our RV. She didn’t pressure us at all. She even showed us another brand that had the same floor plan of what we wanted because they didn’t have that particular model available on the lot. When she miss spoke about something on the camper she made sure we got the correct information and admitted she had made a mistake. We are very pleased with our purchase and we definitely recommend Nichole to help you find your next camper.
Nikki, my service manager, is very efficient and has quick turn around times when getting my RV fixed. She also responds to calls and texts quickly as well.
Follow up. Took care of the coach
Tory and Sof were great to work with. They both made themselves available during and after work after hours. Both took their time to make sure that all our questions were answered to our satisfaction.
On the day of our sale, Cami took over and is a funny ball of fire to work with. She is in the right job at the right time.
On our walk through of our camper it was a little disappointing because knew about the camper’s features then the representative.
Professional
Tim J and Ken Grant went above and beyond they made me want te send everyone I know to them I am very grateful for both of them
Very knowledgeable people answered all our questions.
Very prompt service with pictures of all the tests and repairs. Amorette was very thorough and pleasant. She communicated with us every step of the way.
Very accommodating,
Staff was friendly and helpful
Nice people
Our sales rep (Kelly McLean) is very professional and helpful. We are a repeat customer because of her.
Friendly staff, great facilities.
Nancy Harris, Solomon and James were fantastic! Donut freaks but great to work with.
Salesman and accounts dept were very helpful. Still waiting on parts to complete repair to our TWO MONTH old rig.
Great customer service
We were treated like family.
Matt was very friendly and they got me out in a timely manner.
Everyone was knowledgeable and friendly. Work was completed in a timely manner! Great people to do business with!
We were going to try to find a new service provider this year for annual state and Forever Warrenty inspections due to really bad experience last year when Stoltzfus became General RV but we ended up giving General RV one more shot and they did a good job with inspections and fixing a few things and keeping our total costs reasonable and giving us good advice and information on what we can do in future as far as preventative maintenance and giving us info on how to fix a few things ourselves to keep our costs down so we will be back for sure. Glad we gave them a second shot at our business!!!! 100% better experience than last year. Linda K & John E
Promptness, friendliness, attention to details.