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Customer Testimonials
They were very polite, punctual, and had my inspection done in 3 hrs. Anthony is great!
My new travel trailer. Great people working in the different offices we did business.
Customer service and willingness to assist
The entire finalization of my purchase was very easy.
The financing went well & CJ was on his game, made everything easy.
The walk through was great Gabe was very knowledgeable & answered every question, if he didn’t know the answer he took notes & found out.
Service was excellent, my service advisor,Justin Hudson was awesome. Thanks
Review of operational aspects was thorough and very helpful
Justin was great to work with.
Overall good service.
Good customer service and got us in and out fast
Everyone I dealt with!
Shawn!
Our Service Director is Superior! You guys could use 10 of him!
We interacted with two techs, Miller and Ethan as well. Both were also Superior!
We’re Happy Campers!
The information at the delivery and everything else went very smooth
Fair business dealings and ease of transaction.
I was surprise I had to pay the freight on the the parts order
Friendly and helpful staff.
The salesman was great. Rather than all of us walking out to the trailer just to look at a chair we were interested in, he brought it to us.
Very friendly and helpful with everything and very professional about everything.
Prompt service, they listened to my problems and fit me right into their busy schedule!
Shannon has been a great help to me in following up on problems, getting work completed on a reasonable schedule, and working with the factory. I have another appointment on Monday, and am making General Fort Myers my go-to dealer.
after a bad experience with my first grand design 2023 reflection, this second time arrounf in 2026 with the new reflection 337RLS, it has been day and night, hope it's not a fulke and it's good thing to come, thank you.
Pleasant
Staff
Everybody there was great to work with. They answered all questions (and I had a lot of them) and got back to me promptly when they didn't have an answer right away. I hightly recommend.
Working with one person to get up dates on the work Shaun is very customer friendly and patient with questions.
Service was quick and thorough.
I received great service from Thomas Woodrow. Here’s my email to him:
Dear Thomas,
It has been about a week since we spoke, and I wanted to follow up. You mentioned that you didn't feel you were very helpful, but your efforts actually made a significant difference.
I truly appreciate you taking the time to call Thor and conduct your own research. You were not obligated to do so, and your generosity helped me out of a difficult situation.
Here’s how - I completely forgot that I connected to the Mira app when I first bought the RV, and I somehow remembered my password. Bingo! A functional RV! For that, I am still very appreciative.
Finally, I will be finishing up my contract in Georgia on February 5th. Weather permitting, I will be coming through the Detroit area on February 6th. Is it possible to schedule a drop off for that day?
I have several things I would like to have serviced in addition to the control screen.
Thanks again for your assistance!
Best regards,
Name removed
The pickup of my new RV was well organized and timely General RV seems to have fine tune their dealershipl into a showplace they can be proud of.
Fantastic service!
They listened and explained what I needed to know and fixed what they could. And the service department had a part I needed at a reasonable price. I was thankful!

All of it. The staff from sales to technicians overview was most helpful