Customer Testimonials

The individuals I worked with (Jason and Bobby) were very attentive and made sure I had everything I needed.

Alway found Mike and Paul very attentive, friendly and professional. I've never left unhappy with the service I've received.

Do you think I can appraise my situation when I’m waiting on a repair on my camper , parts are ordered to soon to evaluate my experience ,

Sales person

Worked closely with Dom and Eli to purchase our dream 5th wheel! They work diligently to find the right floor plan for us that fit our budget! Everybody else involved also were amazing and attentive! This is our go to RV store now!!

Amanda was a true professional she took the time to explain every step even when I didn't understand.she also looked for ways to make the repairs affordable but 100 percent correct the whole experience was excellent 10 out of 10

Most of it was good, there is a propane hose under the camper with no fitting, open pipe, good thing my husband found it or it could have been bad.
Other than that, it was a good experience.

Quick, professional, appropriately priced.

Our tour guide Kyle was very informative and helpful and friendly.

I always enjoy going to General RV in Wixom. All the Employees that work there treat you like family. Always asking if they can help you with anything. I had a question about my travel trailer and Christopher stepped right in. And helped me with my question. And all of the smiles. Wow!!!😃 😊 🙂 😀 Thank you General RV of Wixom for being my family.

The service department. Brett and Paul are both professional, knowledgeable and pleasant. Also always willing to answer questions. ( whenever I come to have warranty work done he (usually Paul) have good explanations and don’t mind all my questions

Jeff in service was very helpful.

The sales person was very professional and knowledgeable. He went up and above making sure that this was the best fit for our needs. Even as far to make sure my toy fit the unit by bringing in an identical toy as mine and making double sure it fit

Very nice and dependable

Everyone was very friendly and knowledgeable. The features were carefully explained to me in detail. I would not hesitate to purchase another RV or recommend friends & family to General RV.

Nikki is the front end of your dealership. She is the very best, we would give her a 10 every time. I have a hard time why it takes so long to order parts, but Nikki ensures we are not upset when we leave.

Very honest and straightforward.

Professional service team. They kept me informed throughout the entire process.

Did a quality job!

Bonnie did a fantastic job of getting the RV in for repairs, hearing my concerns, and getting the RV back to me in a timely manner. She is definitely my go-to for all servicing needs moving forward.

They were helpful in getting the value I was looking for. Treated us well (even picking us up at the airport). Their facilities were well cared for and staff were very friendly which gave us confidence in our purchase. And even though east coast staff failed to validate a wire transfer in a timely manner, the local staff found a way to get us on our way and they kept their commitment on follow through.

Professionalism

Very helpful and knowledgeable when I needed parts.

Friendly

Everyone was very helpful and knowledgeable. They answered all my questions and calls without any sales pressure. The accessories I needed was also offered at a discount because I have military veteran family members.

Fast friendly expert service.

They found out what they think is wrong with the satellite dish. A part is ordered, and we will see if it corrects the problem when it comes in and is installed.

Really nice people and work very hard to please. People seem very competent and knowledgeable.

The service was great, everyone that I interacted was very friendly and personable.
I really enjoyed the service, enviornment and just overal helpfulness of everyone. I will be coming back if anything else comes up.

Both service advisors, Elisha and Melissa were friendly and helpful! The RV technicians were knowledgeable and patient.