Customer Testimonials

Needed a part..they had it and even though I skidded in there right before closing they so kindly took care of me. They aren’t close to where I live so I was so grateful for that. Thank you!

RV are a good time business and everyone at General RV Canton are nice and accommodating, the did everything they promised

Very Friendly and Knowledgeable Staff

My wife and I were taking our first trip when my brother called said a lost power to my left taillight, we pulled over checked the connection every thing looked good. I called general Rv in clarkston since we were h heading north on I75. Spoke with Matt explained my problem he told me to come in. When I pulled I couldn’t believe How quickly Matt and Brian came out as I pulled up. Brian did what he could in the service bay, but could not figure out the issue. They pulled my truck and trailer was pulled back into a bay, a technician went right to work on my trailer, found the pinched wire and repaired it. They had me back on the road with in 2 hours. That’s what I call great customer service.
Thank you Matt, Brian, the technician and General RV for there outstanding customer service.
Thank you
Marco

Everyone was helpful and courteous

Kayla - service writer. It was great working with her

Very helpful. Very informative across the board. And they really want you to walk out of there happy and in the vehicle u want. They took their time with us

The service department explained everything clearly .

Upfront and on time

No pressure in looking it was really easy to feel comfortable. Our sales person did know her RV’s she did not try to push us to a higher cost unit. We our looking forward to coming back to have our walk through.

Got us done before our appointment time.
Beautiful

Chuck Smith was very professional and continued to keep me updated during the entire process. I received weekly updates, if not more, keeping me informed each step of the way. He has been the best service advisor that I have ever dealt with and I highly advise anyone to reach out to him for any support needed. I also can’t say enough about the great experience I had with the parts department. Overall, my experience was amazing at the Wixom location, the best out of all locations.

Timely help and good service

Everyone was so helpful and knowledgeable.

Alan was knowledgeable and took care of all of the little details

Seem straightforward and honest.

Erica the service advisor was so helpful and not at all pushy, so informed and knowledgeable. Absolute pleasure working with her

Erica was great! She communicated on a timely basis and got our 5 th wheel back to us before our trip.

I want to recognize April Spoon and Corey Mercer for the outstanding customer service they provided to us after our recent purchase.

It was a pleasure working with both of them.

April went above and beyond to get our problem resolved. She is a great asset to General RV.

Sales team was not pushy, I told them what I was looking for they showed me the inventory and let us decide. Financing was a breeze.

Easy to schedule and fast service

Katie was great, as usual.

Bill was great for trailer tour

My girl Heather, took care of our camper all winter. She made sure she got her monthly check ups, took care of two minor things, got her ready for pick up. Gave the camper a bath. Thanks Heather and General RV for great service!!!!!

Roxie is the best saleslady ever and Rof was very helpful and efficient!

i liked the process so far - waiting for the parts to come in -

Awesome service

Had a perfect experience. The parts person worked hard at getting me a replacement part, he really went out of his way to make sure everything went smooth. Thank you and the hot shower was great.

Our experience started with our salesperson, Patrick. Very nice person and a great salesperson and representative for your company. We further had our “ walk through “ with Christina Boucher. She was very helpful and knowledgeable not to mention a great joy to be with. We also had the pleasure of dealing with Joey Molly. Joey was very kind, professional and again a joy to be with. We concluded with Jarod Swinehart, Business Manager. He was equally helpful as all the others. Thanks to these people, we have become a customer of General RV and feel like we met some new friends. Please acknowledge the fine job ALL these people did. Thank you! Tom Frost.

Laid back, helpful sales approach. All staff was friendly and very helpful. Financing was the same. An all around enjoyable experience and we are very pleased to have purchased this RV .