Customer Testimonials

Parts people were very helpful and great to deal with.

Olivia was very helpful, and the customer service was all very kind

Everyone was friendly and very accommodating to our needs and requests.

Very easy to set up appointment , everyone I came into contact with were both professional and friendly.
Facility is beautifully clean and bright , seems like every effort has been made to. Make customers comfortable while waiting several TV’s lots of very comfortable chairs , free coffee, popcorn and water.
Also other food options available. Accessory. Side adequately stocked.
My service guy Eric great guy. Definitely recommend

Being able to get the repairs completed while I waited. I live 1.5 hours from the dealer. It's difficult to get a ride if I need to leave the RV.

The people who helped me get the appointment set up were very helpful

I liked everything and everyone! A perfect buying experience. Thank you.

All good.

Always explain everything they’re going to do, and are very helpful.

Disappointed it took two weeks and finish the job

The vender super good and nice

Service advisor, Nathan, was knowledgable, helpful, and responsive. Took charge of the situation with serious determination and put himself forward to see it through to completion expiditiously.

Luke was exceptional

Information

Easy to work with

Quick n easy

They told me when it would be ready and it was

General RV took care of our recall in a very timely manner, personnel was very helpful and informing. Could have explained the repair in the beginning, but still it was good to have it done .

Exceptional service at the parts department. Roy is the nicest guy and so helpful.

Properly repaired what they could. Ordered the part for another problem. Kept me informed of the progress.

Haley, was very kind, up front, followed up. Wes was also attentive and helpful! Zack explained the camper very well! Only thing was the pickup wasn't ready and we had to return to get it and had to wait 2 more hrs to finalize the pick up

Nathan m, is wonderful!!!! He’s so knowledgeable and really took his time to explain everything to us! We would definitely do any RV repairs at General RV because we trust what Nathan told us. We also bought our RV from General RV a few years ago and the staff is hands down great 😊

Nikki was fantastic. She has kept me informed every step of the way!

Came to this store as it was closer than our purchase store for our new rig. We were taken in right away for our water problem and they ended up fixing all three. We were in and out in just a couple hours and the friendly and efficient staff was great! Thank you for taking us in last minute (keep you camping) and providing us with excellent service!

Sales process was very low key. Great pricing. Quickly fixed the 2 problems my independent tech found.

Honest and trustworthy communication Christopher was very helpful

They kept me informed of what was happening to my rv.

The team was very helpful in resolving my issues.

Quick turn around and friendly and very knowledgeable.

Our salesman Micheal Smith was very knowledgeable, polite, and helpful throughout the whole process. We picked up our RV in Florida and they accommodated us very well. Thank you to all the staff that assisted us in Michigan and Florida.