Customer Testimonials

Dan Smiley was very helpful and handled my claim in a very timely manner.And the service technician Stewart was very knowledgeable and did a great job replacing my hot water heater

Efficient, very accommodating, service writer and staff were great.

Chris S was very knowledgeable about the unit we were interested in, and made it easy to purchase.

Thank you, Amanda koss we had one of the best experiences for Service at your Wixom location. We brought our motorhome and needed some awning repair. Amanda went and checked with the service manager. They said they can get it in. It’ll be two hours we left went to dinner came back everything was completed and the motorhome was pulled up front ready for us to take back home. I thank the service department General Rv and all who were involved in that repair. We will definitely recommend to anyone that is needing RV repair or purchase. Thank you so much. have a great day.

Fast and friendly

Kyree did an amazing job showing me the different RV options and guiding me through the buying process. Ray did a great job helping me through the loan process

Part availability

Veronica in service was awesome to work with. Very communicative and diligent!

No pressure, like at a car dealership!

Jonathan - Was great is securing parts i needed for my damaged camper. Was very helpful

The staff were kind, courteous and helpful. The experience overall was smooth and effortless.

Very welcoming staff and helpful

Trevor in service took care of the problem and got our camper back in time for our next trip.

My service advisor Beth was awesome. I have been in customer service management in the automotive industry for longer than I care to admit. I would recruit her in a heartbeat.

Amazing experience! Dan was amazing!

Everything

The service we received from the technician and the quick response from the coordinator.

Good customer service

Tracy in service dept was wonderful. Checking in with us as some of our concerns were addressed letting us know when things are taken care of. It could be picked up and always adjusting the schedule to meet our work schedule.

Friendly service,had what I needed at a fair price!

Responsive and kept me informed.

Friendly and respectful.

Tonia, is very good at her job

The service department was very helpful and attentive. They kept me posted on the progress and my repair work was completed very timely.

They got thr RV in and fixed the next day I was very pleased with Lori Greene

They fixed what I needed.

All repairs were prearranged and done within the allocated time frame.Also received repair updates when each major repair was completed.

Matt explained everything well and kept us updated.

Very professional and thorough service. Great job.

I recently gave a lower rating but I was very impressed with a call I received from the service manager. My experience prior had been great except for some recent small glitches , but all was remedied. Thanks to Eric my service representative.