Customer Testimonials
When u call, u get a real person who is very customer friendly. I have found them to be responsive to what is needed. I am a happy customer.
Automatic delivery has never failed us and the office, and service are friendly, responsive and fixes our furnace when needed
i like the friendly service from everyone
Very responsive and timely service
Prompt customer service no matter what the issue.
I liked the friendly representative who helped me sign up with the service, the on-time delivery and courtesy that was shone during hook-up.
Deliveries are made in a timely manner so you never run out!
The staff is so friendly and helpful. Deliveries are always completed when needed. I would recommend this company to anyone!!!!
Service is reliable
good pricing and prompt service
Answer your question fast and help you when you need it
Recommend, good service, timely delivery, tech was knowledgeable, satisfied...
Excellent service and staff at the Watertown NY office
Like your very prompt service.
However, you did not credit my bill payment on February 4, 2022, for your $10.00 gift coupon dated 6/09/2021. The coupon is good for one year from date of issuance, which is 6/08/2022. I'm sure it is just an oversight as I have never had any other issue with your billing practices.
Deliveries are timely, and service requests prompt and professionally done.
I can't remember the name of my delivery person but he was very vigilante in making sure I did not run out of propane, even when I was unable to clear the gate for him to access the tank. When he noticed the snow had melted enough for him to access the tank, he topped it off. I truly appreciate his dedication. It saved extra strain on my daughter who would have had to do the work since I am recovering surgery.
Prompt customer service, friendly and knowledgeable
Local customer service has been very friendly, fast and efficient. We switched to Griffith when our previous supplier nearly eliminated the local contact and bounced all calls to corporate site out of state
No worries, always feulnin the tank
Every time I have a concern, your people sort things out. I just need someone to sort me out.
I LIKE YOUR PEOPLE
Good service.
I like that I can see how much propane is in my tank. I also like that I can pay my balance online.
remote monitoring
Friendly and Accommodating staff. Cellular transmitters.
You deliver in a timely manner and have tried to keep your pricing competitive with other companies in the area.
I like that Griffith Energy delivers my propane in a timely manner so I never have to worry about running out of gas. I like that there are local people in the office that I know and can talk with if I have a question.
I like that I can check my account online to see how much propane in my tanks.
I like the friendly and efficient people in our local office.
I like the fact that I don't have to worry whether I will have product delivered to my tanks or that I will get results if I have a concern.
Timely service, never ran out of propane. Company works with customer for best price. Easy to pay bill via check, or online.
Great customer service.
From the very first minute I spoke to the front office they were courteous and willing to help. I had recently bought a new house and of course the fuel oil ran out- they set me up with service, inspected my tank, and filled me up all in the same day. Mind you I called my current provider and they wouldn’t help me for 7-10 days!!! Needless to say Griffith is now my energy company and I cannot shout loud enough how well they treat their customers even when they aren’t customers yet.
Thank you for all your help that day!
Fast, friendly, efficient!