Customer Testimonials
I like that Griffith Energy delivers my propane in a timely manner so I never have to worry about running out of gas. I like that there are local people in the office that I know and can talk with if I have a question.
I like that I can check my account online to see how much propane in my tanks.
I like the friendly and efficient people in our local office.
I like the fact that I don't have to worry whether I will have product delivered to my tanks or that I will get results if I have a concern.
Timely service, never ran out of propane. Company works with customer for best price. Easy to pay bill via check, or online.
Great customer service.
From the very first minute I spoke to the front office they were courteous and willing to help. I had recently bought a new house and of course the fuel oil ran out- they set me up with service, inspected my tank, and filled me up all in the same day. Mind you I called my current provider and they wouldn’t help me for 7-10 days!!! Needless to say Griffith is now my energy company and I cannot shout loud enough how well they treat their customers even when they aren’t customers yet.
Thank you for all your help that day!
Good service, knowledgeable and professional employees
Service is great and we never run low or out of propane.
reliability
The service is great and the price for heating fuel is lower than other companies. (so we hear from our neighbors) The budget plan works very well. We do not have to worry about running out of fuel with the apparatus on the tank.
On time deliveries
I like the reliability of knowing I'll get a delivery when I need it.
I like all the service and office staff. Have been using Griffith since 2003 and will continue using them. Great service and very fair pricing.
Delivery driver Frank cleared up lot of confusion about a requested delivery that was not showing up in company records. I commend Frank for his help in setting the records straight.
The budget plan.
Easy to negotiate prices, on time delivery’s
Whenever I call with a concern, the local office is always very accommodating. They address the issue immediately and it is taken care of within a few days. Awesome customer service.
The people and service.Our local office has a magnificent staff. Very helpful and caring. They do not want to leave anybody in a situation where they have no heat during the winter. They will do what ever they have to to take care of their customers.
No reason to ever change our gas company!
Were a new customer so our experience is limited. Our initial conversations with Debbie and Danielle from the Watertown office have been positive.
been with griffith over 20 years, had good luck and helpful staff, miss roxanne tho.
Very attentive to propane levels
Easy to work with
very cooperative and fast service . . . helpful office staff!
Your ok
I am very happy with this company. I called and to request a fill up and there was someone at my home within an hour, and they did a leak test to ensure the safety of my family. Thank you Griffith Energy!
You've been very reliable and easy to contact. I do hope you put the recent kerosene bill on my charge like you do with the propane. Thanks
Easy online payment process
Easy ,friendly. And on time
I like the gals in the office. They are always friendly and easy to do business with.our delivery driver did a great job also. Keep up the good job all. Thank you
The customer service in Watertown is second to none.
Automatic payment and delivery
You deliver in a timely manner and have tried to keep your pricing competitive with other companies in the area.