Customer Testimonials
Reliability and professional and personable service personnel.
Come very quickly when out of propane. No charge for emergency service.
Quick delivery. Chris Barton delivered and was very helpful and informative answering all my questions.
Very dependable and great staff!
The employees are ALWAYS friendly. Second, I like the "contract" we enter into every year. No fuss, no muss. I know what to expect when our bill comes. No surprises.
Responsive to our needs
You have always come shortly after I call and taken care of the problem
customer service
That you match prices
We appreciate your delivery service and automatic payment plan!
Always kind and prompt response when I call
And a friendly truck driver delivering the Propane. Have been a customer for a number of years and the service has always been great. Thank you.
Always responsive and timely service.
WE HAVE HAD GOOD EXPERIENCE
Always good and prompt service for our summer home!
I would prefer to talk with someone in person to pay my bills. Over the phone or online are not as secure in my opinion.
Please bring back the people working in your offices!
Great response to my request
Thank you for the prompt service.
I don’t usually have to call for a fill up. They arrive and fill the tank up everytime. Very convenient
The delivery gentleman is polite, careful as he moves to the propane tanks and always timely. When we have any question/problem and called for help the response from the company has been excellent!!!
The credit for switching the opinion for a budget plan and the service to switch out my old tank to you guys was smooth and quicker than I expected and the tank fill up was very quick as well so far happy with the service.
I have never run out of propane. I like that you came and filled my tank at 50% instead of 25% when the fuel prices started to rise recently.
When i called to get a fill up because we were going away, she was very nice and helpful. I cant remember her name. She was in Pa. Our delivery was here the next day . I can go away with peace of mind. We also have a rep. Tom Tryon. He has been a tremendous help especially through our phone transition when you could not get through to anyone. He is always available to help, even when he is not on the clock. Tom is a true asset and I hope you as a company treat him and know his value to you.
Reliability of service. I don't recall ever running out.
Prompt service
driver is friendly and efficient. thank you for your service
I can always rely on you even when the weather is not that great. The drivers always do their best
love them, very helpful and always there when i need them
I like the people. They’re very helpful and resolve the issues might think I’ve been doing business with them almost 10 years. I’m very happy with this company.
Brian Whalen, service tech, did a wonderful job installing my heater. It was very cold out and I didn't want to lose everything in my studio where I paint over the garage. I am always happy with everything I have had installed. I am concerned about the new dispatching. I think the human side of the Ai is lost. I think employees are going to struggle. I was almost out in the garage and the driver was nervous when I told him our heat tank for the house needed filling too. They need to be able to make decisions and being right here and the house tank was at thirty percent he did what he had to do. When he was told I used to be the manager at Griffith for years and got permission I think he was a bit surprised. Do you remember Bob Lewis teaching the First name removed Affect?, that was introduced in Canada? Maybe you could dig it up. We had a great team.
Timely service, accessible support