Customer Testimonials
Help is available when we need it. It is easy to check online for quantity of fuel on hand, deliveries and payment. The local office has always been available to answer questions, etc.
We've always had good experiences.
Customer service is great. Fast delivery.
I called and requested a fill up and 3 days later I received a delivery! Very happy with the service!
I like that I know the people who have worked (retired), and are currently working in the local office.
I like that I can go to the local office and have someone help me efficiently and correctly.
I like that I received a good discount on my budget plan for customer loyalty.
Easy to work with
It’s automatic and very convenient.
They are there when you need them...! There prices are competitive with other local dealers.
Very flexible to work with. Highly recommend
Prompt efficient service, great price
Excellent customer service from local staff and technicians. Local staff are all very knowledgeable and competent. They know their work.
Not so much for staff at main office operations. Main office offered unspecified rebates for customers switching from fuel oil to propane but when I asked for details I received no information on exact rebates available and the procedures to apply for them. I’m still waiting. I’d suggest the need for better communication at the main office level. Main office also sometimes sends out confusing and contradictory monthly billings but I’m sure you know about this. All in all I’m very satisfied with Griffith however.
Easy to call the office and talk to a representative. I like the automatic filling option so I never run out of fuel.
I use Gasoline, Diesel, and propane. All delivered to Grindstone Island. The fuel quality has been good and we are able to get non-ethanol gasoline which is a must for marine use.
Friendly,capable staff.
been with griffith for over 20 years, always helpful staff. i go back to the roxanne days.
always helpful and met my needs
Service is good
Friendly Staff and prompt service
Prompt service- friendly delivery people
Always there
Competitive prices and reliable delivery service.
Quick service. Affordable pricing. Great customer service reps.
Fast great friendly service
Dependable delivery and service.
Prompt, efficient service
Friendly personnel!
thankyou for the Great service, but please take us off your delivery service for now. We are in the process of selling our place. we will recomment you to the new owner.
Right on time with a request from us to fill our tank which was at 30%. Thank you for the quick response. I know I am a small account but you have treated us no differently than you would a larger account and that did not go unnoticed! Thank You for that, John Dixon
I like the customer service people when I call.. both office and field personnel.
Dependable service and very nice, helpful people
Whenever I call the office regarding a bill or delivery question, I am always treated in a very friendly and courteous manner.
Just received service last week so only time will tell but as of right now I have no complaints. Customer service personal were great.