Customer Testimonials
How they monitor and respond to keep the tanks filled without requesting it.
on time delivery
I like the remote monitoring of my propane tank to make sure that I don't run out and I've been happy with your customer service.
Excellent service
Prompt, polite,helpful
Very friendly and knowledgeable people. Excellent service.
Great service. Easy refill
easy to do business with easy to reach , Driver are always helpful
Deliveries are made well even when I am not home.
Prompt delivery. Good pricing. Nice customer service personnel.
Very nice people!!
CUSTOMER SERVICE IS VERY POLITE AND HELPFUL. THEY NEVER TRY TO LEVERAGE THE CONVERSATION OR YOUR MONEY. THEY SEEM VERY INTENT ON DOING THE RIGHT THING FOR THEIR CUSTOMERS, WHICH PROMOTES CUSTOMER LOYALTY AND LONGEVITY. THE BOTTOM LINE IS THE GOOD PRICE YOU OFFER FOR YEARLY SERVICE, AS WELL AS MONTHLY DELIVERY DURING THE WINTER MONTHS, BUT THE ICING ON THE CAKE IS THE VERY GOOD CUSTOMER SERVICE PEOPLE YOU HAVE. ALONG WITH THAT IS THE FRIENDLY AND HELPFUL DEMEANOR OF YOUR DELIVERY PEOPLE.
ALL IN ALL, THE GRIFFITH EXPERIENCE IS VERY FAVORABLE.
Prompt delivery, friendly personnel.
I like that there are monitors on my tank.
For many years, I’ve been impressed by the friendly, helpful and knowledgeable employees who who understand the importance of great customer service!
Excellent customer service. Everyone we’ve dealt with has been extremely helpful and knowledgeable.
People are helpful & friendly. Never have to worry I’ll run out on my delivery system that was recommended and explained by the staff.
All the representatives are always helpful and courteous when you call for any reason!! Delivery people are always patient if you have any questions or concerns when they are filling your tanks!
Both top rate
reliable, professional, and knowledgeable!
you have always been there for us and have given us excellent service, Thank you Ed
The people are outstanding and their customer service is very good. I have had them for over ten years and they never disappoint me with any interactions I have with them. They are always willing to help and take care of you. From the technicians and drivers to the office people, they are all polite, professional and accommodating. The way that companies should always be.
Danielle in the Watertown office is spectacular.
Service guy that came to set tank was great very accommodating and explained what he was doing and how long it would last
Great Service and Communication. Helped me trouble shoot a no heat issue, repaired leaky gas connections, and Technician made suggestions to improve my propane appliances. Looking forward to working with Griffith again. Thanks Mike, Jack, Amy, Heather, and Danielle!!!
We appreciate the availability of their customer service personnel, their attention to detail resulting in a positive conclusion to any problems we may have as customers. We have never had a rude experience with any of the local Watertown NY employees who we have dealt with for over 35 years
I can call locally and speak to a real person who is knit and kind.
Personnel / Staff are great! Great experiences with the maintenance personnel as well!
God service. Deliveries always on time. Driver is courteous and always leaves delivery ticket where it can easily be found. R asonable pricing.
Always open for an emergency call...if needed. Plus, we never ran out of oil. It was always super easy to just know that we'll have oil and propane. Just pay the bill!
We have ZERO complaints! Should we get disappointed with out new propane service. We'll be right back!