Customer Testimonials
Service is amazing, deliveries are on time, prices are competitive, overall a good local company.
Your service is great
Staff --office--treat client with courtesy and efficiency -- always recognize me
always understand my concerns and work to resolve any issues (never have any real problems)
We had an error message and you had a rep out very quickly. That was huge.
Service tech that came out went above and beyond
We just holiday there. No complaints
"They come every year, fill the tank and we never have to call."
everything is fine.
You guys have been great.
Everything is very good.
So far so good no complaints.
New customer. No complaints so far.
Friendly people. New to company
02-18-2021-PCM-Talked to a Rob gave survey a 10 because they have had no problems-
I like the dependability of service.
Delivery driver extremely professional and friendly. Adds a human element to the services.
Excellent except I would prefer the fuel oil delivery driver would park on the side of the street rather than pulling into my driveway.
Dedicated customer service, quick response and tank monitoring app
Service on the dryer propane leak was excellent. The technician Mike was through and extremely efficient. He made sure the entire house system was safe and had absolutely no issues prior to him leaving. Mike’s professional demeanor and thoroughness put us at ease.
Just received service last week so only time will tell but as of right now I have no complaints. Customer service personal were great.
Help is available when we need it. It is easy to check online for quantity of fuel on hand, deliveries and payment. The local office has always been available to answer questions, etc.
We've always had good experiences.
Customer service is great. Fast delivery.
I called and requested a fill up and 3 days later I received a delivery! Very happy with the service!
I like that I know the people who have worked (retired), and are currently working in the local office.
I like that I can go to the local office and have someone help me efficiently and correctly.
I like that I received a good discount on my budget plan for customer loyalty.
Easy to work with
It’s automatic and very convenient.
They are there when you need them...! There prices are competitive with other local dealers.
Very flexible to work with. Highly recommend
Prompt efficient service, great price
Excellent customer service from local staff and technicians. Local staff are all very knowledgeable and competent. They know their work.
Not so much for staff at main office operations. Main office offered unspecified rebates for customers switching from fuel oil to propane but when I asked for details I received no information on exact rebates available and the procedures to apply for them. I’m still waiting. I’d suggest the need for better communication at the main office level. Main office also sometimes sends out confusing and contradictory monthly billings but I’m sure you know about this. All in all I’m very satisfied with Griffith however.
RELIABLE