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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your carpet tech Branden was great. Explained every bit of what he was doing. Carpet cleaning made the carpet so clean and smell so much better.
Services are awesome
Kind friendly service. Excellent work
I have had another area rug cleaned before from you, with better results. This time the edges of the rug are rippled. She said they would flatten out but they have not. The edges color is inconsistent and looks like in places it did not get sprayed or cleaned. The rug is not old less than a year, gets vacuumed every other day and has been in storage for the last two months. She did a fabulous job getting two spots from my cat off the carpet though!
I'VE USED YOU GUY'S SEVERAL TIMES FOR HOME AND BUSINESS. VERY PROFESIONAL
They were able to remove many spots from my white carpet in my service representative was very pleasant and very helpful and very informative
Reliable
We had our air ducts cleaned annd carpets cleaned. Technician was very friendly and answered all my questions. Was happy with services performed. Only thing that we had an issue with was a misunderstanding on pricing after adding services after original quote was given. Was very happy with how the office handled the situation. Would recommend to family and friends.
Customer Service was easy to work with. And the carpets look great. Thanks
Caleb was great!
Cleaning
The service person made sure the job was done and we were serviced professionally and timely.
Thank you
Our tech was beyond great. He was super personable and did a fantastic job. I’m just super happy with the service!
Super job!! Efficient, clean, did everything we asked. Will definitely use again. Excellent
Got out stains
There is too much dirt underneath each Air vent. I wish you have a mechanism to keep the dust/dirt while cleaning the air duct. We had to clean the whole house still we ran into dust allergy. The people are great to work with except you need to make sure no dust is left behind.
Thanks
The customer service was great but the carpets look the same. All the dirt and stains look the same from before they got cleaned.
The cleaning was great. The tech was very thorough and careful with our furniture and walls.
However he was 30 mins late and had difficulty with his truck. This caused him to finish this
job 2 hours late. I had an appointment that I missed due to this. Next time we need more punctuality. Integrity Financial Services.
We had a very good technician Nick, he did a wonderful job , was very nice and professional The carpets looked amazing. There was a stain from a previous tenant from coolaid that he got out easily.
Rep was professional. Took care in not messing up walls with corner guards. Carpet looks great
Technician was very professional and very through he did a good job cleaning the carpet in the room I requested. I would definitely recommend Zerorez
Great guys doing the work! Recommended to me and I was not disappointed!
The carpet as a whole looks great, But they Didn’t really work on the edges of my carpet very hard and it’s still dirt stained.
Very professional and considerate. He told us what he was preparing to do and then he did it. The results are excellent and I would recommend them locally.
Very responsive to fix an initial problem
I loved the service from the guy who actually came and cleaned the carpets. But from the company itself I was not happy. I asked if they still did the 3 rooms for $99 they said yes and then when the gentlemen was done he told me the total was going to be $30 more then what they initially said. I even asked for confirmation before hanging up when I scheduled the appointment on the phone and the lady assured me that my total would be $113 after taxes and I was being charged $145.
The professional and talented workers who clean the carpets are at the top of my list. The method of cleaning the carpets is equal to the workers - the best.
Carpets look pretty good but honestly I was expecting a better clean. Left a few entry way brown areas that look like weren’t even attempted to remove.
Also didn’t like how “spot cleaning” was an extra cost. With other companies that is expected as part of the clean.
I’d love for you to attempt at getting the entry ways cleaner. Thanks.
Friendly, timely, professional service. Transparent pricing. Family/ pet safe, quality cleaning. We have tried other companies with fast inferior results/ products/ services. Very pleased with ZetoRez- woks definitely recommend them and their services.

Showed up early, had documents from the last time they cleaned the carpets and offered a huge discount.