- Phone: 509-582-9000
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based on 8817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a very nice job on my chairs. They did very good
I have the carpet stairs in a hallway done did a cat pee after a week after treatment smell is back 😱 I guess I should have done them works extensive treatment the first time.
Quality of work and speed and clean up after themselves was impressive.
Carpets always look new and smell fantastic
The service we received is what we have expected from our last experience with Zerorez.
Kind explanation of the service job what they are going to do.
The guys were so very nice they listened to my care and concerns about my carpet!! I was very satisfied with the outcome of my carpet cleaning They offered many suggestions about what I can with my problem spots. I won’t use any other company for my carpet cleaning!! Zero Rez is the best!!!
The young man that worked on our carpet and sofa was very nice and worked hard to get them cleaned. The only problem we have had is the work was done on Monday and it’s Saturday and we are still waiting for the carpet to dry completely.
Eric took the time, working late, to complete the entire job in one visit, and did a great job the carpets and area rugs, removing a couple of stains that I didn't think would come out.
Nothing everything was fine. I will definitely.
Both techs were timely, efficient, and personable and did a great job cleaning our carpets.
The rugs dry quickly and the people are friendly.
I like the cleaning process with the water and not a lot of chemicals.
This was the 3rd or 4th time we have used your company for cleaning carpets and 1st time for cleaning air vents. We are pleased with the work ethics of the different team of workers that is sent out. We will continue to to used them in the future.
For the most part efficient
Satisfied
They arrived on time and did an excellent job. Very nice and very respectful
This is the second time I used you and my carpets had dirt stains all over it. I believe my stairs were never cleaned even though that was paid for.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Christian was very professional, friendly, knowledgeable. He was very helpful. I could not have asked for a better carpet cleaner tech! He was happy to share his knowledge with us, and the results are fantastic! I was considering replacing the carpet, but it now looks brand new!
Fantastic job cleaning and spot cleaning stubborn stains on my commercial building carpet.
The technicians are always polite, attentive and thorough. My carpets always look great once done.
Great job
Reasonably priced, quick service, fast drying time.
Cleaning a queen size sleeper sofa took less than two hours.
No odor
Nice service man
Quick drying time
Great technicians. Very knowledgeable.
Generally prompt but thus time 4 hours late. Don't become the cable company:)
Real helpful and real personable did a great job on my air ducts
Friendly service & explained everything
I like the fact that the carpet is not overly damp after cleaning.
The tech was able to get out the mystery stain. The carpets were dry by morning no crunch no weird smells, they look nice.