- Phone: 509-582-9000
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based on 9120 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech went the extra mile. He scrubbed and then had us check for any places that were not satisfactory
My carpets are nice and clean.
Corey did an excellent job.
Easy to schedule, friendly staff, great cleaning product and results.
The technician showed me a sample of what was coming out of the ducts.
He was very friendly and courteous.
I like the way the carpet turns out and the fact that your products are efficient and barely leave a scent
I once again have lovely, clean carpets, and I am very pleased with the result!
Always feel like there is care and professionalism. Nathan did an excellent job!!
Very friendly! Explained everything clearly and did a great job.
The guy that did our house carpet cleaning did excellent job, I believe his name was Corey.
Very polite and did super great job for I highly recommend him.
I already did personally recommendation to realtor friend of mine
Price, professionalism
The carpet is not saturated with water when done! It dries quickly, smells nice and clean!
Cory was fast and thorough. Excellent job.
Our carpet looks 100% better when you are done. Your staff is very friendly. You give us reminders and make it easy to set up appointments that fit our schedule.
The Zerorez team members are always polite, efficient and they do a great job!
Technician was prompt and\nProfessional. Results were very positive after the cleaning.
Efficient and friendly technicians while providing a great service.
Quick to respond and did a good job!
Your technician was very personable, polite and efficient. I would recommend your company anytime.
Clean carpets
Our carpet had some very bad stains and I wasn't sure they would come out. But after treatment, it looks like new. Zerorez did an amazing job!
Employee was professional and my carpets lol amazing
Corey was great! Understood what we needed and was very efficient
The guy that was here very good what he did,
Air duct cleaning.
Even tho there few hiccups on the equipment he was using company could do preventative maintenance on equipment....
All I call he did great job.
Make sure your employees have all the products they need before going to a job. Don't make excuses or blame someone else. Clean up after yourself, don't leave water and gunk from carpet cleaner all over my house. Make sure equipment is working properly. The suction wasn't working so the carpets took longer to dry. My carpets still stink.
Hi, Robbie. Please reach out to us and we can address your concerns. I left you a voicemail where you can get back to us.
Was pleased that the carpet cleaned would come back to address a couple of spots that needed attention, without an additional charge. Needles to say there is still 1 spot that needs attention and then I would be 100% pleased. I would appreciate if the rug person would contact me.
Had a great job thank you
Fantastic service. Field service rep.knew his business. Great job.
They were on time and professional. They answered all of my questions and were efficient in performing the work. I would recommend them to anyone.
Clean without harsh chemicals and smells. Service was great, returning to my home to assess continued smells in the carpet and did their best to address.
The tech was very nice and did a good job.