- Phone: 509-582-9000
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based on 8942 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The three room specials
On time , fast, good job
Super friendly and upfront tech. He was very honest about the possibility of not being able to remove some of the stains in my dining chairs. Everything came out except a couple small spots that are barely noticeable. Everything looks and smells clean without the overly soapy smell! The rep also told me about other services for my flooring that I didn’t think could be done and I will be getting my laminate floors done with Zerorez!!
Josh was very friendly and did a great job!
Crew was on time. Did great work and got me ready to move into my new to me house. JOSH AND Jordan were very thorough and explained what they were doing and let me know about other services they provide. Great job, professional, friendly. I highly recommend Zerorez.
Lack of effort by tech. Perception was he didn't want to be at the house. Have had worse carpets come with better results.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Very friendly and professional
My technician did a phenomenal job on this old pet stained carpet- looks new again!
Great service very nice tec Carpets llok good thank you
The representative was knowledgeable, courteous and professional
Did a great job
Scheduling is easy, the technicians (we had Josh) are professional, nice, knowledgeable and spend time answering questions. The carpets and upholstery are thoroughly cleaned and look amazing when they’re done.
I paid extra to treat the carpet for animal smells. If anything, it made the smell worse.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
I liked Josh be did a great job and he was very professional
Great job 😊👍
Nathan, the technician, was very knowledgeable, professional and committed to providing the best quality services that our home needed.
Thanks
Very good service.
Friendly worker and quick work.
He encouraged me to check the work and call if a issue.
My carpets looked brand new! Josh the tech was also great, very nice and did a great job on the cleaning.
Our technician (Josh?) was professional, helpful and went out of his way to help us with a stubborn stain. We appreciate his special attention.
Arrived and went to work after asking if I had any concerns of area needing cleaned. He did an excellent job job. Thank you, Lisa
The technician was great! He was very nice, great communication, and just was very knowledgeable!
My experience with Zerorez was perfect. They were running a little bit behind schedule and Roz let me know. Eric arrived within the agreed upon time window and was efficient and thorough. My carpets look great and I'm very satisfied with the service.
My family and I have used ZeroRez numerous times. We’ve always been very pleased with your service. I’ve been very fortunate that your technician Jordan was sent for several of my appointments. He has always been friendly, professional and does an outstanding job getting my carpet very clean.
Our tech was very helpful and informative. We had a great experience and our carpet looks nice and clean!
Carpets are clean and dry fast! Our Technician was professional, and thorough. Prices were fair and affordable.
Excellent!! Timely, friendly, clean, professional.
Zerorez is always on time! They do a very good job and my carpet is not soggy for days
Best carpet cleaning results ever! Thank you Josh!
Friendly and fast service. Thorough and offered to clean more areas at a discount.
Quick service and a great job at reasonable cost.