What our clients think of us!

The tech didnt disclose how much the stain treatment would cost . I thought I was paying 138.00 at the end it was over 400.00

Great job by our technician Ryan. Reasonable price easy to schedule. On time.

Josh was incredibly competent and professional . He did an excellent job cleaning our carpets and explaining the services that we should use to help keep them clean. Our carpets look brand new again!

Our carpet cleaning stayed fresh for about a little longer than a week and a half then starts smelling again .We removed our cats litter box and rehoming him .Our newborn baby girl was born on 7-11-25 and I being Grandma really tired to have this issue resolved before baby came home !!! I spent allot of money for this carpet cleaning and still very disappointed .

Nathan was excellent. Did a great job and was very helpful. Thank you.

ZEROREZ focuses on cleanliness. Thoroughly removing soil and leaving the carpet like new.

The technician did an excellent job talking us through his process! He was very quit working, but surely took the time to get everything right. We appreciated his hard work.

Very friendly and professional company to deal with.
Tech arrived on time and did an excellent job cleaning my carpet! I would definitely recommend this company for your carpet cleaning needs

Very professional and knowledgeable of the job. The outcome was better than we expected.

Easton did a great job and was very thorough

He did a great job

The technician was nice asked questions and questions. My carpet was really dirty. It looks a lot better and I feel like it’s clean.

We want to express our heartfelt gratitude for the exceptional service Nathan provided. From the moment he arrived, he was professional, knowledgeable, and took the time to explain why he was doing each step. His clear communication and genuine care made us feel completely at ease.

Nathan went above and beyond—what was once a mess now looks like a brand-new carpet. We couldn’t be more pleased with the results.

Using natural, non-toxic products is very important to us, especially with health concerns in our household. We truly appreciate that this service prioritized both cleanliness and safety. For us, carpet cleaning isn’t a luxury—it’s a part of living a healthy life. With lung conditions in our home, having a clean environment makes a real difference.

Thank you, Nathan, for your dedication, attention to detail, and the pride you take in your work. We’re so grateful!

Good customer service, great technician, thorough job.

I am extremely disappointed with the service I received. They came out twice, and both times the results were far from expected. High-traffic stains remained visible even after their second attempt. When I asked for a refund or even a partial refund, they refused.

What frustrated me the most is that I ended up using my own carpet cleaning machine afterwards, and I was actually able to lighten and clean those areas much better myself. I understand traffic areas will have wear to it but to get better results by myself if super disappointing.

I understand that my service was technically completed, but I am extremely unhappy and unsatisfied with the results. I would not recommend this company if you expect your carpets to actually look clean after they leave.

They tried to upset us after we received a quote and ticked on more$$$ I don't feel like they did a very good job in the bedroom which is unfortunate because I have always used zero rez. They seemed rushed

Technicians were knowledgeable, courteous, friendly and explained the carpets' condition and treatment needed.

My area carpet looks so much better brighter. Tech was polite and prompt. Explained the process, only took one hour.

Service was performed in an efficient manner. Technician included me in the process and was very friendly, yet professional. He did an excellent job. Will definitely call Zerorez for our next cleaning.

Friendly capable staff, great job and fast dry time.

The professionalism of the staff that clean our carpets. how he explained the process he was going to take before starting. our carpets that he worked on came out very clean. Overall great work.

Friendly people. had me inspect on site for approval and although delighted with the results I knew a couple of more passes would be a big improvement. The guys did not blink an eye. The block window is rather large with hard water stains, but they tackled the job.
Well done!!!

THANKS GUYS, AFTER SEEING YOUR ADS ON TV, I DECIDED TO GIVE YOU A TRY. YOU HAVE KNOWLEGEABLE STAFF, THEY GAVE ME A SPOT ON ESTIMATE OF THE COST. THE TECHNICIANS SURVEYED THE PROBLEM AREAS AND SPENT EXTRA TIME ON THE HEAVY SOILED AREAS. YOUR SYSTEM OF CARPET CLEANING WORKS GREAT NO CHEMICAL SMELLS, QUICK DRYING TIMES, FAST AND EFFICIENT SERVICE. MY APARTMENT CARPETS WERE 10 YEARS OLD AND HAD NEVER BEEN CLEANED PROPERLY. I WOULD RECOMMEND AND USE YOUR CARPET CLEANING SERVICE AGAIN.

THANKS, ZEROREZ TRICITIES

Professional, helpful knowledge, quick scheduling and quick service. Friendly staff and will continue to return.

Very quick to schedule appointment. Arrived on time and did an excellent job as usual!

I am satisfied with the cleaning of the rugs and chairs. Eric did a great job.

FYI- Some of the solution got on the hardwood floor and left a stain that I cannot remove.

Please do not publish my name.

Thank you.

It is now 48 hours after the cleaning. There are several areas of carpet that are very wet despite fans on. I also used dry towels to cover the wet spots and stand on the towel to absorb some of the liquid. One area in the hallway smells like dog pee. The other two wet spots smell fresh. Not sure why one wet spot still stinks.

The bedrooms are fine as is the living room but the hallway with three large wet spots is disappointing.

They always clean the carpet well. Price is goid and people are great.

Tried twice to get rid of dog urine odor it did not work although they really did try!

Very nice young men. However, cleaning could have been more thorough. Now, my sofa smells 'mildewy'.