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based on 9078 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a very good job, and very polite.
1. Was misrepresented at home show to acquire service appointment. 2. Arrived Late after confirming arrival time. 3. Not moving furniture as indicated at the home show. 4. Left end table on leather couch and Recliner across the room from where it was originally. 5. Carpet was left almost as dirty when he finished as it was when he began. I Had hernia surgery just before the Home Show and was not supposed to do any lifting which I had to do to correct the way things were left...
The pre-roller brush was amazing. It was able to get the pet hair up out of my carpet even though I vacuumed really well.
the technician left dirty footprints all over my tile.
I like how the carpets dry so quickly and smell so good. Good quality of work done too. However, this time they would NOT let me use my $25.00 coupon off for the 3 rooms plus hall being done.
Robert Cruz was our service technician. He was early, very efficient, thorough, professional and patient to explain answers to my questions. Our carpets were clean and looked good, and did not smell 'chemically' after his service. I called for service after seeing a service discount advertised in the local newspaper. But I was so happy with service I would have paid full price. I also bought a gallon of cleaner after Robert's recommendation.
Everything.
I liked that it was quick easy and not a wet mess when they were done. THanks
Your employee was very nice and helpful I was pleased with the service I received, my carpets were very clean
Products are simple to understand and the service and employees are very professional.
Prompt very courtious and did an excellent job
good
the process was fast and my carpets were dry within hours. they removed stains we had in our carpets for years. I will use them again
It dries quickly and good techs doing the work.
I like that I'm not putting chemicals or soap on my carpet with Zerorez. And after cleaning the carpet looks great and stays looking great.
the guy that did it
No harmful residues
The Zerorez guy who came to my house was professional and courteous.
Carpet was soft after cleaning and the carpet was dry in the four hours as promised
The treatment provided made our house smell like we had NEW carpets!
Quick, friendly and efficient service. Carpets look beautiful.
didn't like that our carpet was left pretty wet. I don't remember having this issue lady time we had our carpets cleaned by you guys.
I liked your estimator Tyson. Very funny and friendly. Love the way the stains come out of our carpet with no REZ
They were prompt and well with in the arrival window. Fast service, very efficient.
Carpet looks great & price was as advertised
Service was great. Very specific honest and upfront
Did a nice job.
Best carpet cleaning service I've ever had. The carpets dried quickly, they are cleaner than ever and the service was outstanding! I'll be telling everyone I know to use Zerorez. I plan to start having my carpets done regularly, price is right and quality is the best I've ever seen. (I've used several other companies in the past, but never more than once) I'll be using Zerorez from now in! Thanks
Prompt, courteous. Carpet looks great, practically new. I've already told family about the nice job done. Thanks!
I like that I was able to find out exactly what they were putting on my carpet.
Carpet smells much better!