Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2015 — Rated 10 out of 10 by A.C. Zerorez Tri-Cities
What do you like about our products and services?

Quick, Fast, and Friendly!
Report a concern   March 6, 2015 — Rated 9 out of 10 by S.D. Zerorez Tri-Cities
What do you like about our products and services?

Good service. Carpets are clean but do feel a little crunchy?
Report a concern   March 4, 2015 — Rated 0 out of 10 by C.L. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

I have an appt to have it redone. The carpets look dirty.
Report a concern   March 4, 2015 — Rated 10 out of 10 by T.P. Zerorez Tri-Cities
What do you like about our products and services?

On time, effecient and friendly service!
Report a concern   March 3, 2015 — Rated 10 out of 10 by V.P. Zerorez Tri-Cities
What do you like about our products and services?

U did an excellent job on our carpets.
Report a concern   March 3, 2015 — Rated 9 out of 10 by Michelle Mann Zerorez Tri-Cities
What do you like about our products and services?

Representative was very knowledgeable and professional.
Report a concern   March 3, 2015 — Rated 9 out of 10 by P.N. Zerorez Tri-Cities
What do you like about our products and services?

Our carpet and tile floors both looked and felt clean. There was no chemical odor and the entire process was quite fast, including drying time. Our serviceman was friendly and professional. We will be return customers.

First name removed N
Report a concern   March 3, 2015 — Rated 9 out of 10 by Brandon & Celia Furness Zerorez Tri-Cities
What do you like about our products and services?

The grout in my shower has never been cleaner!!
Report a concern   March 2, 2015 — Rated 10 out of 10 by D.M. Zerorez Tri-Cities
What do you like about our products and services?

Fast, friendly, job well done
Report a concern   March 2, 2015 — Rated 10 out of 10 by Michelle Burleigh Zerorez Tri-Cities
What do you like about our products and services?

My entire service was outstanding ! The technician worked very hard and did an outstanding job!!
Report a concern   March 1, 2015 — Rated 10 out of 10 by Hidee Kimbell Zerorez Tri-Cities
What do you like about our products and services?

On time, loved the reminder call, loved the call letting me know Robert was on his way, service was great, carpets looked and smelled great, Robert was helpful, polite, informative! Thanks
Report a concern   March 1, 2015 — Rated 10 out of 10 by J.P. Zerorez Tri-Cities
What do you like about our products and services?

The pet treatment got the smell of animal urine out of the carpet!
Report a concern   March 1, 2015 — Rated 10 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

We had a great experience your tech was very knowledgeable and friendly. We are selling and buying a new place and will definitely use you again
Report a concern   March 1, 2015 — Rated 10 out of 10 by M.E. Zerorez Tri-Cities
What do you like about our products and services?

I like that there is no residue after cleaning the couches and carpet. It looks so clean and soft again.
Report a concern   March 1, 2015 — Rated 10 out of 10 by N.A. Zerorez Tri-Cities
What do you like about our products and services?

Very clean, took out almost all stains and customer service was great.
Report a concern   March 1, 2015 — Rated 9 out of 10 by K.B. Zerorez Tri-Cities
What do you like about our products and services?

The man that serviced the carpets was nice. He was fast and efficient. The finished product looked amazing!
Report a concern   February 28, 2015 — Rated 10 out of 10 by D.S. Zerorez Tri-Cities
What do you like about our products and services?

Do a great job my carpets have never looked better ... Also came back straight away when I had some spots that don't come out and redid them
Report a concern   February 27, 2015 — Rated 10 out of 10 by J.E. Zerorez Tri-Cities
What do you like about our products and services?

They were prompt and did a great job
Report a concern   February 27, 2015 — Rated 9 out of 10 by Lee Norris Zerorez Tri-Cities
What do you like about our products and services?

My carpets look great!
Report a concern   February 26, 2015 — Rated 9 out of 10 by G.F. Zerorez Tri-Cities
What do you like about our products and services?

On time, friendly and neat
Report a concern   February 26, 2015 — Rated 10 out of 10 by Judy Smith Zerorez Tri-Cities
What do you like about our products and services?

The technician was on time, very nice and through. He was careful of our home.
Report a concern   February 26, 2015 — Rated 4 out of 10 by K.W. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

I still have some spots that have resurfaced. David Marsh was awesome, he explained how the cleaning worked and the spots were not to come back up with the treatment that was done. So that was my disappointment! David was very professional and I would recommend him to my friends.
Report a concern   February 26, 2015 — Rated 10 out of 10 by D.S. Zerorez Tri-Cities
What do you like about our products and services?

They did a very thorough a good job and when i had an issue with some spots in my hallway they promptly are coming out to fix it.
Report a concern   February 26, 2015 — Rated 9 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

I thought they did a great job - was hoping a few more stains would have come out. Maybe if another spot treatment is done it might lift the stain?
Report a concern   February 25, 2015 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

my carpet looks great and I like the fact that you don't use soap and leave residue
Report a concern   February 25, 2015 — Rated 10 out of 10 by D.S. Zerorez Tri-Cities
What do you like about our products and services?

I like how clean our tile and carpet was upon completion
Report a concern   February 25, 2015 — Rated 10 out of 10 by H.H. Zerorez Tri-Cities
What do you like about our products and services?

They work - out cat is less probe to pee on spots treated with your material, and it doesn't smell- what more to ask for?
Report a concern   February 24, 2015 — Rated 10 out of 10 by S.E. Zerorez Tri-Cities
What do you like about our products and services?

Very happy with end results. Serviceman was polite, respectful and answered all questions. Very pleased
Report a concern   February 24, 2015 — Rated 10 out of 10 by S.C. Zerorez Tri-Cities
What do you like about our products and services?

Service man was very polite. Carpets seemed to dry more quickly. Also, the stains came out and carpet seems cleaner than last cleaning by another company.
Report a concern   February 23, 2015 — Rated 10 out of 10 by D.B. Zerorez Tri-Cities
What do you like about our products and services?

My carpet is beautiful

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