- Phone: 509-582-9000
- Visit Website
based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician took his time and explained the work he did. My tile and grout look great. My carpet smells fresh and my rug looks brand new!
I am very please of the professional and very nice work Nick the technician did for us, he took the time to do it right. I would highly recommend your Business to my friends and any one, I was very impressed with Nick's attitude very pleasant.
Blessings to all of you.🙏🙏
First name removed.☺☺
good job
Excellent results! My carpet looks new. Customer service also excellent!
Our carpets look like new again , they dried quickly and feel soft.
Always professional and the carpet looks great. It is 13 1/2 yrs old and looks like new after cleaning.
Great service, knowledgeable tech's and my carpets look and smell great. Definitely will always use your company.
Very knowledgeable techs and they knew how to take care of the pet stains and smells. The enzyme left a nice smell.
Got my carpet looking the way it did the day we installed it! Thank you!
The guy that came in and shampooed my Room was very professional and did a great job
Better clean up on wood surfaces surrounding carpet.
Your technician did a great job of informing me of your services and performing his job. I would use your services again.
The young man that cleaned our place was amazing. He knew his products and was very nice.
He did the job very well and was very helpful with explaining what had to be done and why.
Really liked the online booking and set-up. It was easy on my end. Great communication and very good job.
Fast and smells good.
Good to their word is the most important. They would not leave until I was satisfied. Old School work ethics. Refreshing. Thank you Zero Res
Definitely the quality of customer service!!
Customer service
The services was excellent.
The technician was so amazing. First off he was very professional i really liked his attire that he was dressed in, he was extremely knowledgeable and very friendly. He made my concerns go away with the greatest of ease. My house no longer smells, and I plan to have my vents cleaned as well as other services. You guys are incredible I love it. Ty so much for sending him out he was early to and I appreciate that so much ^_^. He was very kind and respectful and I feel he has been one of the most amazing folks I have ever received customer service from ^_^.
Quick
Make sure all the water is sucked up
Happy to have an appointment made at the last minute. Our cleaner was very informative and explained everything
The technician was knowledgeable and friendly and made good recommendations for carpet care. We have always called on Zerorez to clean our carpets and will continue to do so.
We fill that our carpet is very clean, thank you!
Easy to set up, communication was effective and KIND, and finished service looks amazing! Thank you!!!
Ut was good!
the guy did a good job and was very nice.
As a warranty manager for a home builder, I need to have carpets cleaned for many different reasons. I can always count on Zerorez to get the job done on time and right the first time.
I received an email stating each room was $44 in July I had one room cleaned and A hallway 8’X3’was charged $99 and when I asked him to clean a fabric bench 24”X18” I was charged an additional $50 I feel it was too much for the work. He broke off a piece of veneer on the bench and told me about it. It was an easy fix. But while vacuuming the next day I discovered a piece of molding broken as well